A sound competency assessment process ensures that employees have and demonstrate the knowledge, skills and abilities required to meet stated business needs and contribute to the success of the organization. Managers are responsible for determining the employee's demonstrated competency level for each of the competencies required in the position.
Each position requires a particular set of knowledge, skills and abilities (i.e. position competencies), based on the department's needs for the position. And just as positions have competency levels, so too do employees. Each employee brings to the position their own expertise, knowledge and skills, and each employee will be assessed to determine how well and to what extent the employee demonstrates the position's required competencies.
The standard form used by a manager to evaluate the demonstrated competencies of the employee against the required competencies of the position is referred to as the Employee Competency Assessment, or ECA. Managers are responsible for determining the employee's demonstrated competency level for each of the competencies required in the position. Managers make this determination using a 1-3 rating scale:
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Developing: Required position competency is not yet fully applied by the employee at the level defined by the manager as necessary to meet stated business needs. The employee may be lacking in some elements of the required position competency.
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Applied: Required position competency is often demonstrated by the employee at the level defined by the manager as necessary to meet stated business needs.
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Broadly Demonstrated: Required position competency is consistently demonstrated by the employee at, and occasionally above, the level defined by the manager as necessary to meet or exceed stated business needs.
Managers should conduct ongoing reviews of position and employee competencies and document any changes on the appropriate form. In addition, during performance reviews, the manager indicates whether or not the employee's demonstrated competencies have changed. A copy of the Employee Competency Assessment form is posted at: http://hr.unc.edu/formfinder/careerbanding/ECA.doc