Claim forms are available from the NCFlex Web site. Remember to submit any necessary supporting documentation to Aon Consulting, along with your claim form. Mail or fax claim forms to:
Aon Consulting Flex Administration - #0001
Post Office Box 3002
Arlington Heights, IL 60006-3002
Phone: 877-371-2926
Fax: 866-887-3212
If you fax a claim form, be sure to save the fax confirmation statements and follow up with Aon to ensure your fax was received by calling 877-371-2926 the next day.
UNC-Chapel Hill's company number is 0001.
Reimbursement claims must be received by Aon Consulting no later than March 31 of the following year. (For example, you would have until March 31, 2008, to file a reimbursement for an expense that occurred between January 1, 2007, and December 31, 2007.)
IRS regulations require that any contributions not claimed by the March 31 deadline are forfeited. There are no options for a rollover or refund to another tax year.
Aon processes payments weekly. If the claim is received by Thursday with all the necessary documentation, it will be paid as of Friday of the following week. Reimbursement amount is based on your account balance at the time the claim is processed, not on the amount of your annual contribution. (This is different than the Health Care Flexible Spending Account.)
Aon will directly deposit claim payments into the account you have designated for your University pay check, unless you decline the direct deposit option on the enrollment form.