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Benefits Contacts
There are several ways you can make contact with either Benefits Services or directly with Benefit Vendors. You can reach a benefits staff member during normal business hours (Monday through Friday from 8:00 am to 5:00 pm) as follows:
Benefits Office Main Line: 919-962-3071
Benefits Office Fax Number: 919-962-6010
Benefits Email Account: benefits@unc.edu
Campus Box: 1045
Physical Location: Administrative Office Building
104 Airport Drive
Chapel Hill, NC 27599-1045
Although we welcome walk-ins, we encourage employees to call ahead for an appointment with a Benefits Consultant.
Benefits Consultant Assignments
To contact a Benefits Consultant assigned to your department, use the HR Connect Tool:
Vendor Contacts and Websites
BENEFIT | VENDOR | PHONE NUMBER |
Accidental Death & Dismemberment | Reliance Standard | 919-787-2386 |
Accidental Death & Dismemberment | AC Newman | 800-257-0930 |
Cancer Insurance | 800-521-3535 | |
Critical Illness | 800-438-6388 | |
College Savings Plan | 800-600-3453 | |
Deferred Compensation | 866-627-5267 | |
Dental | 800-291-8039 | |
Dependent Care Spending Account | 866-916-3475 | |
Disability - Supplemental | Liberty Mutual* | 919-962-3071 |
Disability - Supplemental | Standard Insurance Company* | 919-962-3071 |
Disability - TSERS | 877-733-4191 | |
Group Term Life | 877-464-5111 | |
Group Term Life | 800-638-6420 | |
Healthcare | 888-234-2416 | |
Healthcare - Pharmacy | 800-336-5933 | |
Healthcare Spending Account | 866-916-3475 | |
Long Term Care Insurance | 800-284-9648 | |
Retirement - 401(k) | 866-627-5267 | |
Retirement - 403(b) | 800-343-0860 | |
Retirement - 403(b) | 800-842-2776 | |
Retirement - ORP | 800-343-0860 | |
Retirement - ORP | 800-234-3500 | |
Retirement - ORP | 800-842-2776 | |
Retirement - ORP | 888-568-2542 | |
Retirement - TSERS | 877-627-3287 | |
Vision | 800-507-3800 |
*Denotes Benefits Services Department Main Phone Number
