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Benefits Contacts

There are several ways you can make contact with either Benefits Services or directly with benefit vendors. You can reach a benefits staff member during normal business hours (Monday through Friday from 8:00 am to 5:00 pm) as follows:

Benefits Office Main Line: 919-962-3071
Benefits Office Fax Number: 919-962-6010
Benefits Email Account: 
benefits@unc.edu
Campus Box: 1045
Physical Location:

Administrative Office Building
104 Airport Drive 
Chapel Hill, NC 27599-1045

Although we welcome walk-ins, we encourage employees to call ahead for an appointment with a Benefits Consultant.

Benefits Consultant Assignments

To contact a Benefits Consultant assigned to your department, use HR Connect:  

Vendor Contacts and Websites

BENEFIT
VENDOR
PHONE NUMBER
Accidental Death & Dismemberment
Reliance Standard
919-787-2386
Accidental Death & Dismemberment
AC Newman
800-257-0930
Cancer Insurance
800-521-3535
Critical Illness
800-438-6388
College Savings Plan
800-600-3453
Dental
800-291-8039
Dependent Care Spending Account
866-916-3475
Disability – Supplemental
Liberty Mutual*
919-962-3071
Disability – Supplemental
Standard Insurance Company*
919-962-3071
Disability – TSERS
877-733-4191
Group Term Life
877-464-5111
Group Term Life
800-638-6420
Healthcare
888-234-2416
Healthcare – Pharmacy
877-680-4882
Healthcare Spending Account
866-916-3475
Retirement – 401(k)
866-627-5267
Retirement – 457
866-627-5267
Retirement – 403(b)
800-343-0860
Retirement – 403(b)
800-842-2776
Retirement – ORP
800-343-0860
Retirement – ORP
800-234-3500
Retirement – ORP
800-842-2776
Retirement – ORP
888-568-2542
Retirement – TSERS
877-627-3287
Vision
800-507-3800

*Denotes Benefits Services Department Main Phone Number