Generally, there are three times when you can enroll in or may be able to change your benefits elections at the University:
- as a newly hired or newly eligible faculty or staff member
- after experiencing a qualified job or family status change
- during annual enrollment
You have a 30 day window from the date of your event (i.e. new hire, job or qualified family status change) to enroll, unless specified otherwise. It is to your advantage to enroll in each benefit plan as soon as you are eligible.
The State Health Plan of North Carolina (SHPNC) and NCFlex Plans share a single portal for benefit plan changes and annual enrollment. Faculty/Staff shall log onto https://connectcarolina.unc.edu/ and click SELF SERVICE to enroll, change and manage all of their NCFlex and State Health Plan benefits. For assistance with NCFlex and SHPNC enrollment, contact the State Health Plan Eligibility and Enrollment Support Center for enrollment assistance at 1-855-859-0966, Monday through Friday from 8:00 AM to 5:00 PM. When accessing ConnectCarolina, you will click on SelfService to access the enrollment portal. You will need your UNC Onyen and password to log into the ConnectCarolina website.
If you are newly hired, you will make your benefits elections online, which is accessed by logging onto the University’s Enrollment Website (see link above for both the State Health Plan and NCFlex plans). If you are enrolling in any of the University Benefit Plans, print and complete the forms and return them to Benefits Services.
If you are a current employee and have experienced a life event or job status change, please review the Life Events section of our Web site for information about benefit plan changes and other things to consider.
Effective Date of Your Benefit Elections
For the following benefits plans, coverage begins on the first of the month following your hire date or change in job/family status, if you enroll within 30 days of that date:
- Health Insurance
- NCFlex Benefit Plans (dental, vision, group term life, AD&D insurance, critical illness insurance, cancer insurance, health care flexible spending account and dependent day care spending account)
- University Group Term Life Insurance and Accidental Death and Dismemberment Insurance
- Supplemental Long-Term Disability
For the following benefit plans, coverage begins effective with your hire date or change in job/family status:
- Teachers’ and State Employees’ Retirement System (TSERS)
- Optional Retirement Program (ORP)*
- Supplemental Retirement Plans 403(b), 401(k) and/or 457(b)
Please note: Faculty and Staff have a 60 day enrollment period to elect either TSERS or the ORP retirement program and supplemental disability coverage. Failure to make an election will result in default to the Teachers’ and State Employees’ Retirement System and no supplemental disability coverage.
You have 60 days from your date of hire/appointment to make your retirement plan decision. Be sure to review your retirement plan information thoroughly so that you are comfortable with your choice. Keep in mind, once made, your election cannot be changed. If you do not make an election, you automatically will be enrolled in the TSERS.
The University has authorized two companies to offer investment products under the ORP. These are Fidelity Investments and TIAA-CREF. Once you have submitted the ORP election forms, you must complete your respective vendor application. For more information about the authorized vendors, investment options and applications, please visit the ORP carrier websites:
Effective July 1, 2014, Lincoln Financial Group and VALIC will no longer be offered under the ORP. New employees will no longer be able to select them as vendors and current participants will have until December 31, 2014 to move their accounts or be mapped over to the default fund.
TSERS Election: Enrollment into the TSERS will require completion of the the Retirement Election Form. This form must be submitted to the Benefits Office within 60 days of date of hire.
Failure to Enroll
If you fail to enroll, you will be defaulted to no benefit coverage, and will be unable to enroll until the next annual enrollment period, unless you experience a qualified job or family status change. If you work 30 or more hours per week and do not enroll in benefits, you will automatically be enrolled in the Teachers’ and State Employees’ Retirement System.
Job or Qualified Family Status Change
If you have a Job Status Change that impacts your eligibility for benefits, review the information and instructions for changing your benefit elections under the Life Events section of this website, otherwise you will have to wait for the next annual enrollment period to make changes to your benefit elections.
Annual enrollment is an event during which you can enroll in new benefits or change your current benefits enrollments for the upcoming benefit year:
·Fall Annual Enrollment – this enrollment generally takes place in October and impacts NCFlex, the State Health Plan and University benefit plans. Coverage changes from this enrollment are effective January 1st of the following year.
Login ID & Password
To obtain an ONYEN, go to the following link https://onyen.unc.edu/cgi-bin/unc_id/services. Should you have difficulties logging in contact 962-HELP. To log into the University’s enrollment website you are required to provide an ONYEN and password.
State Health Plan & NCFlex Enrollment
For assistance with NCFlex and SHPNC enrollment, contact the Benefitfocus Eligibility and Enrollment Support Center for enrollment assistance at 1-855-859-0966, Monday through Friday from 8:00 AM to 5:00 PM.
When accessing the site, it will prompt you for your UNC Onyen and password. Once the Onyen login credentials are accepted, you will be able to enroll and/or make all necessary changes inside this one portal.
University Benefit Plan Enrollment
To enroll in the University Benefit Plans, print and complete the forms listed below. These forms must be returned to Benefits Services within 30 days of your hire date or change in job/family status. Please note, Faculty and EPA Non-faculty have a 60 day enrollment period to elect either TSERS or the ORP retirement program and supplemental disability coverage. Failure to make a retirement election will result in default to the Teachers’ and State Employees’ Retirement System and no supplemental disability coverage.
Contact & Mailing Information
Benefits Office Main Line: 919-962-3071
Benefits Office Fax Number: 919-962-6010
Benefits Email Account: firstname.lastname@example.org
Campus Address: Box 1045
Physical Location: Administrative Office Building, 104 Airport Drive, Chapel Hill, NC 27599-1045