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PeopleAdmin Frequently Asked Questions

  1. How do I apply?
  2. What do I do if I forget my username or password?
  3. If English is not my primary language, is there someone who can assist me with this process? (Si mi lengua mayor es español habrá alguien que me ayudaría en este proceso?)
  4. Is this system accessible to the visually impaired?
  5. How can I obtain an accommodation for special assistance in completing the application process?
  6. How long is a position open to receive applications?
  7. What is the closing date?
  8. What does it mean if I am given the option: “Which application would you like to fill out?”
  9. How do I navigate through the application?
  10. Can I submit a resume with my application?
  11. What is the maximum allowable document size for an attachment?
  12. What file formats can be attached?
  13. Can I complete the online application without applying for a specific position?
  14. Can I submit an application without applying for a specific position?
  15. Can I add additional information to my application after it has been submitted?
  16. Do I complete a new application for each position that I apply for?
  17. How long does my online applicant profile remain in the system?
  18. How long will a position I have applied for remain on the Your Applications display?
  19. What happens after I submit my application?
  20. Will I be contacted if my application is referred for openings?
  21. What does it mean if my application is “In Progress?”
  22. What should I do if I feel I received a message saying I did not meet the minimum qualifications in error?
  23. If I have a criminal conviction on my record, can I still apply to the University?
  24. Should I complete the Veteran’s Preference section of the application?
  25. Can I submit a State of North Carolina application?
  26. I can’t access the system from my computer. What should I do?
  27. To whom should I address comments or suggestions regarding the applicant system?

1. How do I apply?
In order to begin the application process, applicants may either:
Click on Create Account on the left navigation panel on the unc.peopleadmin.com site. Once an account has been created, applicants may search postings and begin the application process by selecting Apply to this Job. Applicants will then be guided through the application process. When viewing the posting details of a position, select Apply to this Job. Applicants will then be guided through the application process. 

NOTE
: The application process is not complete until the applicant has certified and submitted their application. Applicants will receive a confirmation number after a successful submission.

2. What do I do if I forget my username or password?
From the Login screen click the forgot your username or password link located next to the login button. To retrieve your User name you will need to enter your email address. To set a new password you will need to enter your username. You will then be sent an email with instructions on how to proceed. 

3. If English is not my primary language, is there someone who can assist me with this process? (Si mi lengua mayor es español habrá alguien que me ayudaría en este proceso?)
Please contact the Employment & Staffing Department at (919) 843-2300 between 8 a.m. and 5 p.m., Monday through Friday, to arrange for assistance. (Por favor, Llame al Departamento de Employment y Staffing a (919) 843-2300 entre las 8 a.m. y 5 p.m., Lunes a Viernes, para hacer planes para asistencia.)

4. Is this system accessible to the visually impaired?
Yes, the recruitment system is in compliance with ADA standards for the visually impaired.   

5. How can I obtain an accommodation for special assistance in completing the application process?
Contact Employment & Staffing at (919) 843-2300 between 8 a.m. and 5 p.m., Monday through Friday, to request special assistance. 

6. How long is a position open to receive applications?

Permanent Faculty and Permanent Instructional/Research/Executive (EPA NF) positions are open to receive applications for a minimum of 30 – 45 days, depending on appointment type.

Permanent Staff (SPA) positions are open to receive applications for a minimum of 5 business days.

Temporary positions are open to receive applications for a minimum of 3 calendar days.

The hiring department determines the length of time a position is open. Each position’s closing date is shown on the job posting.  Jobs cannot be viewed and applications cannot be submitted after 11:59 p.m. EST/EDT on the closing date. *Note: Positions that are Open Until Filled are subject to close without warning after the minimum posting timeframe has elapsed.

7. What is the closing date?
Only applications received before 11:59 p.m. EST/EDT on the closing date may be considered for the position.

8. What does it mean if I am given the option: “Which application would you like to fill out?”
For Temp-SPA positions only, departments decide which application(s) they are willing to accept from applicants [SPA Application or SPA Application (Short Form) – Quick Apply].  Most departments will only select one application, which will open after an applicant selects Apply for this Job. However, if a department is willing to accept either application, then the applicant is given the option to choose which application they wish complete. Both applications are given equal weight and consideration. Please note: once you select an application, you will not be able to change your application choice for the position. 

The SPA Application contains specific sections for Education, Experience, and Additional Information, whereas the SPA Application (Short Form) does not. If an applicant completes the SPA Application (Short Form), it is suggested they attach a resume to provide education and experience details.

9. How do I navigate through the application?
To navigate through the application, use the Prev, Save Changes, Next buttons. To skip to any section of the application, use the drop down panel and select Go.
Prev will save any changes and take you to the previous page of the application. Next will save any changes and take you to the next page of the application. Save changes will save changes and keep you on the same page of the application. Use the drop down panel to select a specific section of the application (ie. Personal Information, Documents Needed to Apply, Check for Errors and Submit) and click Go to move to the section of the application. Selecting Go will save any information on the page.

10. Can I submit a resume with my application?
If a department is willing to accept a resume as part of the application materials, then the applicant will have the opportunity to upload or create a resume in the Documents needed to Apply section of the application.  

11. What is the maximum allowable document size for an attachment?
The maximum allowable document size for an individual attachment is 9MB.

12. What file formats can be attached?
Document types that are supported as attachment include .doc, .docx, .pdf,.rtf,.rtx,.txt,.tiff,.tif,.jpeg,.jpe,.jpg.,png,.xls and .xlsx. All documents uploaded will be converted to .pdf for security.

13. Can I complete the online application without applying for a specific position?
No. Applications may only be filled out when an applicant selects Apply to this Position. Please note, you will not be considered for a position until you certify and submit your application materials. Applicants will receive a confirmation number when an application is successfully submitted.

14. Can I submit an application without applying for a specific position?
No. Applicants must identify a specific position in order to submit an application. Applicants must select Apply to this Position and certify and submit application materials in order to be considered. Applicants will receive a confirmation number when an application is successfully submitted.

15. Can I add additional information to my application after it has been submitted?

If you realize pertinent information was left out of your application materials after submission, you may request your application/documentation be made available for you to update. If the position is still open to receive applications and it is deemed appropriate, your application may be updated and resubmitted. If the position closing date has passed, then updates to application materials may not be made in the system. 

To request your application/documentation be made available for updating, contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu for Permanent and Temporary Staff (SPA) positions. For Permanent Faculty, Permanent and Temporary Instructional/Research/Executive (EPA NF) and Visiting/Part-time Faculty contact the Equal Employment Opportunity Office at (919) 966-3576 or send an email to equalopportunity@unc.edu.

16. Do I complete a new application for each position that I apply for?
No. Once you have completed your online application, it is stored electronically. As you select positions to apply for, you will have the option to update your online application before applying.  Additional information which may be necessary for the specific position for which you are applying, such as resume, cover letter, and/or responses to supplemental questions, will be noted in the posting announcements. Further, as part of the Check for Errors and Submit section of the application, the system will give you an error message if any area of your application is incomplete.

17. How long does my online applicant profile remain in the system?
Your online applicant profile will remain in the system indefinitely.

18. How long will a position I have applied for remain on the Your Applications display?
Your application to a specific position will remain in the system until you archive it (by using the Archive link located below the job title) or until the postings have been purged from the system.  Postings will be purged after 3 years.

19. What happens after I submit my application?
When an applicant applies for a position and has met the training and experience requirements, their application will be submitted to the hiring supervisor for further review. If an applicant does not meet the training and experience requirements, their application will not be referred to the department. 

Applicants may review the status of their application on the Your Applications section of the applicant site.

20. Will I be contacted if my application is referred for openings?
Applicants will receive a confirmation message and email if their application is referred to the hiring department. The hiring department reviews submitted applications and determines which applicants will be offered an interview. They will contact those applicants directly.

21. What does it mean if my application is “In Progress?”
A status of “In Progress” means your application has been referred to the department for their review. When an applicant applies for a position and has met the department’s training and experience for the position, their application will be submitted to the hiring supervisor. 

22. What should I do if I feel I received a message saying I did not meet the minimum qualifications in error?
When an applicant applies for a position and the education, experience, skills, and/or work history do not meet the department’s training and experience requirements for the position, the application will not be referred to the hiring supervisor for review. Applicants for Permanent and Temporary Staff (SPA) positions may contact Employment & Staffing at (919) 843-2300 for additional information if their application has not been referred. Applicants for Permanent Faculty, Permanent and Temporary Instructional/Research/Executive (EPA NF), and Visiting/Part-time Faculty positions may contact EEO at (919) 966-3576 for additional information if their application has not been referred.

23. If I have a criminal conviction on my record, can I still apply to the University?
Yes. A criminal conviction does not in and of itself prevent you from being employed by the University. The nature of some convictions, however, may cause certain positions to be unavailable to you. The University will conduct a background check on all new employees (permanent, temporary, transfer and promotional) prior to that candidate’s first scheduled day of work. Failure to completely disclose information about a criminal conviction on an employment application or on an authorization form for a background check is considered falsification of the employment application and will result in you not being eligible for employment at the University.

24. Should I complete the Veteran’s Preference section of the application?
If you have served in the U.S. Military, are the spouse of a veteran who died or was disabled from service-connected circumstances, or are a dependent of a veteran who died from service-connected circumstances, you are invited to complete the Veteran’s Preference section of the application.  This section is voluntary. 

25. Can I submit a State of North Carolina application?
No. The University uses its own Application for Staff Employment. The State of North Carolina application is not used by the University.

26. I can’t access the system from my computer.  What should I do?
It’s possible you may be experiencing a problem specific to your computer or Internet connection. You should try and access our system from a computer at another location (such as a public library, work, or a friend or family member’s home) to eliminate the possibility of problems with your own computer or Internet access. We cannot assist you in troubleshooting individual computer problems. If you experience problems after attempting to access our system from more than one computer at different locations, please report the problem to Employment & Staffing. A list of public access computers in the Chapel Hill, N.C., area is available here. Current UNC-Chapel Hill employees can also use on-campus computer labs for access.

27. To whom should I address comments or suggestions regarding the applicant system?
Submit any comments or suggestions to the Office of Human Resources by email at employment@unc.edu.