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Unified Business Cluster (UBC) Guidelines

Two major areas of focus for the Bain study were enhancing communication and decision making through reduced layers of management and achieving better scale and cost-effectiveness by consolidating selected administrative functions. The Office of Human Resources issued guidelines on both these topics in fall 2010. Click here for Chancellor Thorp’s message on the importance of these two initiatives.

Two specific concepts for sharing administrative business services amongst units involve the creation of a “unified business cluster” (UBC) and elevating the administrative services to a higher level within the organization (“elevated business function,” or EBF). More information and guidelines on developing these shared service models are available from the links below.