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Consultations and Training

Our staff is available to discuss workplace issues with both managers and employees. We can assist in policy interpretation and help both employees and supervisors to think through available options for addressing situations and approaching work-related conversations. Our staff can also review drafts of written communication between supervisors and employees.

Facilitated Conversations

We provide a facilitated conversations program as a means of resolution for management and staff to restore interpersonal and/or workplace disputes. These are voluntary, structured conversations to assist employees and managers to come to a mutually acceptable outcome. A facilitated conversation is separate and distinct from a formal mediation.

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Training Resources

Programs in HR Training Catalog

The following training programs are regularly available on the HR Training Catalog provided by the Organization & Professional Development Department in the Office of Human Resources.

We strongly recommend that all supervisors, business managers, and HR Facilitators take the performance management and discipline courses along with other HR policy programs offered in the Catalog. Not only will these programs provide a solid foundation in policy and application but they also give supervisors the basic concepts needed when discussing workplace situations with the Employee & Management Relations staff.

You can check the current availability of programs through the Self-Service portal of ConnectCarolina.

PERFORMANCE MANAGEMENT and DISCIPLINARY PROCESSES FOR SPA EMPLOYEES – 12 Hours (Three half-days)
Effective use of the University’s performance management and disciplinary processes is essential for maintaining employee productivity, fostering effective employee-manager communication, and justly disciplining improper employee performance or conduct. This program provides supervisors of SPA staff information and classroom practice with setting performance expectations and writing work plans, monitoring employee performance, providing and documenting constructive performance and behavioral feedback, writing accurate and descriptive performance appraisals, determining and documenting appropriate disciplinary action, and addressing grievances and appeals. This program includes multiple cases studies touching on a variety of performance and conduct situations.

Customized Trainings & Presentations

The above-listed training can be customized for departmental trainings and presentations. We can adjust the length (eg, 1 hr, 2 hr, half-day), content (eg, workplans, managing attendance, case studies), and audience (eg, just managers, just employees) based on your current needs.

We can also provide specially-designed trainings and presentations on other employee relations topics, such as harassment, discrimination, workplace violence, or other specific workplace situations.

Contact your Employee & Management Relations Consultant for more information.

Online Training

The Equal Opportunity & Compliance Office has prohibited harassment and discrimination modules available here.