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UNC Organization & Professional Development

919-962-2550||hr.unc.edu/training-talent-development

Upcoming Events

February 2018

Foundations of High Performing Teams

Wednesday, February 21, 2018 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
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Course Number: LD0300 Within the University, working with others is a common reality and a necessity. How does an ordinary team transform itself into an extraordinary one? Teams that are effective have an intentional organization, structure, and purpose. Based on the latest research, this class will provide you with the essential, foundational information for building a team that performs with a high degree of competence and interactivity. You will gain insights into setting a mission and vision, the importance of effective…

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Becoming a Team Player

Tuesday, February 27, 2018 @ 9:30 am - 10:30 am
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
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Course Number: PD0002 In today’s work world, we often need to work in groups of people who have many differences, and yet are supposed to seamlessly form an effective team. We have all heard the term “team building,” and at one point or another most of us have gone through a team building process, whether we know it or not. But what exactly is team building and how can it be successfully used to help diverse groups work together more effectively?…

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Coaching Skills

Wednesday, February 28, 2018 @ 8:30 am - 12:30 pm
|Recurring Event (See all)

An event every week that begins at 8:30am on Wednesday, repeating until March 7, 2018

AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: LD0500 Coaching is a way of helping others learn how to help themselves to achieve extraordinary results, by deepening their learning and improving their performance. Although anyone may attend, the course will focus on the manager’s support of employee development without removing the employee’s responsibility to help themselves and be held accountable. Coaching emphasizes building strengths and minimizing weaknesses; adversity is reframed as a challenge. Over the course of two mornings, participants will gain a working understanding of…

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Presentations with Pizzazz

Wednesday, February 28, 2018 @ 8:30 am - 11:30 am
AOB 1501-D, 104 Airport Drive
Chapel Hill, 27516 United States
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Course Number: BE1500 Do your PowerPoint presentations look like they are from 1996? Do you find that your visual aids don’t actually aid in the retention of information from your presentation? In our visually-driven, modern society, presenters need to make sure their presentation slides not only keep up with current design but also use theories such as neuroscience, color theory and cognitive processing to enhance the learning experience. You don’t need to be a graphic designer to design engaging presentations. Participants…

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March 2018

Emotional Intelligence

Tuesday, March 6, 2018 @ 11:00 am - 12:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
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Course Number: PD0016 Implementing discipline over our emotional life is difficult and requires lifelong practice. Being able to choose to act or respond in a particular manner is preferable to re-acting on a consistent basis, yet it is difficult. Enhancing emotional intelligence improves our ability to master our emotional functioning. High emotional intelligence can improve our communications with all others, enhance our perception of satisfaction with ourselves and our lives and increase our productiveness overall.   Workshop Objectives: Describe the difference…

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Coaching Skills

Wednesday, March 7, 2018 @ 8:30 am - 12:30 pm
|Recurring Event (See all)

An event every week that begins at 8:30am on Wednesday, repeating until March 7, 2018

AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: LD0500 Coaching is a way of helping others learn how to help themselves to achieve extraordinary results, by deepening their learning and improving their performance. Although anyone may attend, the course will focus on the manager’s support of employee development without removing the employee’s responsibility to help themselves and be held accountable. Coaching emphasizes building strengths and minimizing weaknesses; adversity is reframed as a challenge. Over the course of two mornings, participants will gain a working understanding of…

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Introduction to Situational Leadership

Thursday, March 8, 2018 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
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Course Number: SM5600 Sometimes leaders feel like they are speaking a different language than those they are leading. Situational Leadership II®, as developed by Kenneth Blanchard, provides a common language for managers and employees. Learning how to align goals and diagnose development levels will provide information for leaders to adapt their leadership styles. Partnering for performance will help teams and individuals to grow and become competent and committed contributors. All UNC-Chapel Hill faculty and staff are invited to register for and…

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Building Trust: Webinar

Wednesday, March 14, 2018 @ 11:00 am - 12:00 pm

Course Number: PD0004 Trust is an essential component of successful relationships both at work and in one’s personal life. By establishing yourself as a person in whom others can put their trust, you can position yourself for greater personal happiness and professional success. Earning trust can take time and is not always easy, however. This workshop will describe several practices that help people build personal trust and credibility. Workshop Objectives: Describe trust as a long-term strategy Identify the difference between…

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Financial Fitness Lunch #1

Wednesday, March 14, 2018 @ 11:30 am - 1:00 pm
Room G-202, Medical Biomolecular Research Bldg., 111 Mason Farm Rd.
Chapel Hill, NC 27599 United States
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A 4-week lunchtime series that will cover budgeting, debt control, managing risk, investment strategies and planning for retirement costs. TIAA will have a skilled trainer facilitating this session during the traditional lunch hour. Participants are required to attend all 4 sessions to receive completion credit. Dates: Wednesdays, March 14, March 21, March 28, and April 4 All UNC-Chapel Hill faculty and staff are invited to register for and attend the various courses offered by the Office of Human Resources Organization and…

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Train the Trainer Certificate: Part I

Thursday, March 15, 2018 @ 8:30 am - 4:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
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Course Number: TT3000 Pre-requisite: Completion of Valuable Presentation Skills is required. Delivering training requires a variety of skills and abilities. Trainers are required to be creative yet organized, personable and professional and most of all, ensure learners leave with the knowledge and skills needed to perform their job. Participants will learn best practices for developing and delivering training as well as develop a strong network of fellow trainers across the University. This certificate is designed to for employees who regularly facilitate…

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Conflict Management Skills for the Workplace

Wednesday, March 21, 2018 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
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Course Number: IC0800 Conflict can be a source of anxiety and pain or an opportunity for growth and development. The management of conflict (not its avoidance) is absolutely essential for innovation, diversity, healthy team performance, and organizational effectiveness. This interactive class presents a variety of skills and approaches that can be used in different situations where conflicts arise. These skills are appropriate for addressing issues between peers, between managers and direct reports, and with customers. You will identify behavioral styles,…

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Financial Fitness Lunch #2

Wednesday, March 21, 2018 @ 11:30 am - 1:00 pm
Room G-202, Medical Biomolecular Research Bldg., 111 Mason Farm Rd.
Chapel Hill, NC 27599 United States
+ Google Map

A 4-week lunchtime series that will cover budgeting, debt control, managing risk, investment strategies and planning for retirement costs. TIAA will have a skilled trainer facilitating this session during the traditional lunch hour. Participants are required to attend all 4 sessions to receive completion credit. Dates: Wednesdays, March 14, March 21, March 28, and April 4 All UNC-Chapel Hill faculty and staff are invited to register for and attend the various courses offered by the Office of Human Resources Organization and Professional Development team.…

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Bringing Out The Best In Others

Thursday, March 22, 2018 @ 11:00 am - 12:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
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Course Number: PD0017 Whether in your personal or your professional life are you the kind of person that brings out the best in others? Do people shine around you, or do they tend to withdraw, hesitant to show their best? Some people seem to have a knack for challenging, motivating and inspiring their friends, family members and coworkers. In this workshop, you will learn how to do your part to make sure others are at their best around you. Workshop…

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Financial Fitness Lunch #3

Wednesday, March 28, 2018 @ 11:30 am - 1:00 pm
Room G-202, Medical Biomolecular Research Bldg., 111 Mason Farm Rd.
Chapel Hill, NC 27599 United States
+ Google Map

A 4-week lunchtime series that will cover budgeting, debt control, managing risk, investment strategies and planning for retirement costs. TIAA will have a skilled trainer facilitating this session during the traditional lunch hour. Participants are required to attend all 4 sessions to receive completion credit. Dates: Wednesdays, March 14, March 21, March 28, and April 4 All UNC-Chapel Hill faculty and staff are invited to register for and attend the various courses offered by the Office of Human Resources Organization and Professional Development team.…

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Overcoming Procrastination: Webinar

Thursday, March 29, 2018 @ 10:00 am - 11:00 am

Course Number: PD0008 Procrastination is rampant in today’s business world. Sure, it’s easy to blame others for your inability to get things done—demanding bosses, or coworkers who interrupt you for help. But be honest, how often is it your own fault? Are you simply putting off doing what will still be in your in-box tomorrow? Do you make statements such as: “I don’t have time to do it,” “It makes sense to do the smaller tasks first to get them out…

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April 2018

Managing Interactions with Your Employees

Tuesday, April 3, 2018 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: SM0101 Whether you’re managing people, projects, or tasks, workplace conversations can sometimes be challenging. You may be asked to lead individuals and teams, adapt to restructured organizations, assume more responsibility with fewer resources, and address the work-related needs of a diverse workforce. This interactive workshop will help you develop skills for communicating with fellow employees about any topic, regardless of your title in the organization. You will learn and practice techniques and tools for setting expectations, building commitment, coaching…

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Moving From Peer to Manager

Wednesday, April 4, 2018 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: SM5100 When you are a peer and have a good relationship with your co-workers, everything can move along and peak performance can be attained. However, when one peer gets tapped to be the manager or supervisor, all relationships must change. Transitions like this are challenging in ideal situations, but making changes within reporting relationships, even when the change is anticipated, can test a team’s flexibility. Participants will learn about the process of moving from peer to manager and what…

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Financial Fitness Lunch #4

Wednesday, April 4, 2018 @ 11:30 am - 1:00 pm
Room G-202, Medical Biomolecular Research Bldg., 111 Mason Farm Rd.
Chapel Hill, NC 27599 United States
+ Google Map

A 4-week lunchtime series that will cover budgeting, debt control, managing risk, investment strategies and planning for retirement costs. TIAA will have a skilled trainer facilitating this session during the traditional lunch hour. Participants are required to attend all 4 sessions to receive completion credit. Dates: Wednesdays, March 14, March 21, March 28, and April 4 All UNC-Chapel Hill faculty and staff are invited to register for and attend the various courses offered by the Office of Human Resources Organization and Professional Development team. To…

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Where are you going? Goal Setting for Personal & Professional Success: Webinar

Thursday, April 5, 2018 @ 9:00 am - 10:00 am

Course Number: PD0018 Goal setting gives you long-term vision and short-term motivation. The process of setting goals allows you to choose where you want to go in your personal life as well as your professional career. A life without goals is like a road trip without a map. By knowing exactly what you want to achieve, you are less likely to get lost, and you will be happier and less frustrated along the way.   Workshop Objectives Define what goals mean…

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Effective Communication: Webinar

Tuesday, April 10, 2018 @ 3:00 pm - 4:00 pm

Course Number: PD0014 Why is interpersonal communication important? Personal success depends on our ability to communicate. Effective human relations depend on our communication skills. Overall, interpersonal communication skills are necessary for understanding and for action. This workshop explores interpersonal skills and techniques necessary for successful interactions.   Workshop Objectives: Identify the characteristics of poor communication Describe your experience with people who do not communicate well Identify the characteristics of effective communication Describe your experience with people you consider excellent communicators Describe…

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Change Management

Thursday, April 12, 2018 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Couse Number: SM4301 When you are faced with change in the workplace, do you immediately see it as a negative or challenge? What strategies could you use to help you find the opportunities that are hidden within change situations? In this highly interactive workshop, we will take a look at your understanding of change in the workplace and will learn specific tools targeted to help us understand and thrive in a changing environment. Through the use of change models, interactive…

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Delivering Customer Service Excellence

Wednesday, April 18, 2018 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
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Course Number: PD0012 Working with customers can be difficult, frustrating, and exhausting, but it can also be interesting, challenging, and rewarding. This workshop will cover techniques that will improve the experience customers have with your organization, and will also provide skills to help customer service providers enjoy what they do. Workshop Objectives: Describe the importance of customer service. Apply techniques that enhance the customer’s experience. Practice strategies to handle difficult customers. Cope with anger and other emotions that make it difficult…

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Overcoming Team Dysfunctions

Thursday, April 19, 2018 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: LD2000 Note: The class is appropriate for team leaders, team members, and whole teams. Comprised of individuals brought together for a specific purpose, teams face a variety of challenges. How does your team perform Is it prepared to invest the time and energy required to be a successful team Great teams don t happen by accident; they take form through good intentions, deliberate effort and persistent collaboration. Fully functional teams develop trust, manage conflict, generate commitment, instill accountability and…

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How to Deal with a Difficult Person

Tuesday, April 24, 2018 @ 9:00 am - 10:00 am
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: PD0006 At one time or another, we have all dealt with a difficult person. Whether they are hard to communicate with, acting defensive or just handling a situation inappropriately, interactions with difficult people can affect our confidence, mood and focus. Learning to recognize and cope with common difficult behaviors in ourselves and others can help make difficult encounters much more manageable.   Workshop Objectives: Identify common “difficult” behaviors Describe what motivates most difficult behaviors Identify distinctions between passive, aggressive…

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Time Management

Wednesday, April 25, 2018 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: BE6000 There is no mystery about managing time. Everyone has 24 hours each day and 168 hours each week to eat, sleep, work, relax, exercise, spend quality time with loved ones, etc. There is nothing magical about getting the most from these hours. Developing organization skills, understanding the demands on our time, and uncovering the time-wasting patterns we perpetuate are some of the ways we begin to incorporate the pieces of our lives into a flow that works. This…

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Train the Trainer Certificate: Part II

Thursday, April 26, 2018 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: TT3000 Pre-requisite: Completion of Valuable Presentation Skills is required. Delivering training requires a variety of skills and abilities. Trainers are required to be creative yet organized, personable and professional and most of all, ensure learners leave with the knowledge and skills needed to perform their job. Participants will learn best practices for developing and delivering training as well as develop a strong network of fellow trainers across the University. This certificate is designed to for employees who regularly facilitate training sessions.  Valuable…

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May 2018

Initiating Difficult Conversations: Webinar

Wednesday, May 2, 2018 @ 12:00 pm - 1:00 pm

Course Number: PD0019 There are conversations in which the stakes are high: asking for a raise, ending a relationship, giving a critical performance review, confronting disrespectful behavior, apologizing or disagreeing within a group. This workshop is about developing the skills to initiate the conversations which most people find difficult, unpleasant and generally avoid. You will learn the practical skills involved in framing a problem without blame or defensiveness and how to keep the conversation productive.   Workshop Objectives: Describe why arguing…

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Introduction to Situational Leadership

Thursday, May 10, 2018 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: SM5600 Sometimes leaders feel like they are speaking a different language than those they are leading. Situational Leadership II®, as developed by Kenneth Blanchard, provides a common language for managers and employees. Learning how to align goals and diagnose development levels will provide information for leaders to adapt their leadership styles. Partnering for performance will help teams and individuals to grow and become competent and committed contributors. All UNC-Chapel Hill faculty and staff are invited to register for and…

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Using Reason to Resolve Conflict

Thursday, May 10, 2018 @ 1:30 pm - 2:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: PD0010 Whether they take place in the workplace or in one’s personal life, conflicts are inevitable; however, that does not mean that they must always be damaging. When emotions are understood and reason is used to handle conflict, the result can actually be strengthened relationships rather than damaged ones. This workshop discusses how you can replace pure emotion with rational decision-making when dealing with conflict. Workshop Objectives: Identify the potential outcomes of conflict: Describe what happens when conflict is…

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Time Management Principals: Webinar

Tuesday, May 15, 2018 @ 10:00 am - 11:00 am

Course Number: PD0020 Work, family and personal life responsibilities can feel overwhelming, and it sometimes seems as if a 24-hour day simply isn’t long enough to get everything done. Unfortunately, no one has yet found a way to add a 25th hour to the day, so we are all forced to do the best with the time we have. By following the principles discussed in this workshop, you may still never get everything done, but you should feel more in…

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Being Part of a Multi-Generational Team

Wednesday, May 23, 2018 @ 12:00 pm - 1:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
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Course Number: WL0009 For the first time in history, there is the possibility that an organization can have four distinct generations in the workforce. While we need to be careful not to make too many generalizations about different age groups, it is helpful to categorize some aspects of each group’s behavior, needs and working styles to promote working relationships built on mutual understanding. This session will provide each participant with the understanding of the different working styles, preferences and how each…

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Train the Trainer Certificate: Part III

Thursday, May 24, 2018 @ 8:30 am - 4:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: TT3000 Pre-requisite: Completion of Valuable Presentation Skills is required. Delivering training requires a variety of skills and abilities. Trainers are required to be creative yet organized, personable and professional and most of all, ensure learners leave with the knowledge and skills needed to perform their job. Participants will learn best practices for developing and delivering training as well as develop a strong network of fellow trainers across the University. This certificate is designed to for employees who regularly facilitate training sessions.  Valuable…

Find out more »
June 2018

Emotional Intelligence: Webinar

Tuesday, June 5, 2018 @ 1:00 pm - 2:00 pm

Implementing discipline over our emotional life is difficult and requires lifelong practice. Being able to choose to act or respond in a particular manner is preferable to re-acting on a consistent basis, yet it is difficult. Enhancing emotional intelligence improves our ability to master our emotional functioning. High emotional intelligence can improve our communications with all others, enhance our perception of satisfaction with ourselves and our lives and increase our productiveness overall.   Workshop Objectives: Describe the difference between intelligence…

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Communication Essentials

Wednesday, June 6, 2018 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
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Course Number: IC1700 Communication is part of your everyday life, yet the chances are that you have never examined what makes communication more or less effective. From practical conversations with co-workers to how you present yourself to supervisors and customers, learning communication skills is essential to succeeding in the workplace. This class will provide an introduction to key fundamental skills and attitudes that enable you to stay in dialogue even when it is challenging. You will improve your skills at clarifying…

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Developing Creativity

Wednesday, June 20, 2018 @ 3:00 pm - 4:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: PD0005 In today’s increasingly competitive business climate, there is a need for continuous innovation and value-added solutions. Individuals and organizations alike are discovering that new ideas have become the global currency of the future. Unfortunately, though, as adults, we often limit our thinking and problem solving to fit known patterns and solutions by creating boundaries around our problems and circumstances. Enhancing our creativity can help us break through these boundaries. Workshop Objectives: Identify the basics of creativity and innovation…

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It Takes All Types: Intro to MBTI

Thursday, June 21, 2018 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
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Course Number: IC0900 Coworker behaviors, which are different from yours, may seem surprising or confusing at times. You might question their actions and even wonder at times about your own motives. Why do we do some of the things we do? This interactive class uses the Myers-Briggs Type Indicator (MBTI) to help examine preferred patterns of behaviors in the workplace so that we can better appreciate the diversity of our coworkers. You will learn the strengths and challenges of different personality…

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