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UNC Organization & Professional Development

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September 2017

Options for Financing College

Monday, September 25, 2017 @ 12:00 pm - 1:00 pm

Course Number: WL0012 The rising costs of college tuition have outpaced inflation by a significant margin. For the average family, funding a college education will be one of the significant challenges they will face during their lifetime. Having a basic understanding of proper planning techniques, savings vehicles, financial aid as well as other funding methods will be critical in meeting this challenge without subjecting the family finances to unsustainable strain. This session will cover the most effective strategies for planning…

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Notary Public Certification

Wednesday, September 27, 2017 @ 8:15 am - 4:30 pm
1501-A&B, 104 Airport Dr.
Chapel Hill, NC 27599 United States
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Course Number: BE5000 This course prepares participants to be commissioned in the state of North Carolina as a Notary Public, and it includes specific instruction as to: requirements and qualifications for this office; General powers and limitations of the office; oaths and affirmations; depositions and affidavits; taking acknowledgements; and performing verifications and proofs. This class is sponsored and funded by the UNC Employee Forum. Qualifications for becoming a notary include: 1. Be a high school graduate or equivalent 2. Complete all…

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Customer Service Excellence

Thursday, September 28, 2017 @ 8:30 am - 12:30 pm
1501-A&B, 104 Airport Dr.
Chapel Hill, NC 27599 United States
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Course Number: PD0012 Working with customers can be difficult, frustrating, and exhausting, but it can also be interesting, challenging, and rewarding.  This workshop will cover techniques that will improve the experience customers have with your organization, and will also provide skills to help customer service providers enjoy what they do. Workshop Objectives: Describe the importance of customer service. Apply techniques that enhance the customer’s experience. Practice strategies to handle difficult customers. Cope with anger and other emotions that make it…

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October 2017

Basics of Estate Planning | WL0006

Tuesday, October 24, 2017 @ 10:30 am - 11:30 am
AOB 1501-A, 104 Aiport Drive
Chapel Hill, NC 27599 United States
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Although most people think estate planning is for just the elderly, it is actually important everyone else, too—especially for those with minor children, substantial assets or unusual circumstances. Estate planning can allow one to make decisions on who receives his or her estate, make arrangements for disability, medical care and guardianship for minor children. Properly done, estate planning can remove many burdens from surviving family members during a stressful time. WORKSHOP OBJECTIVES At the end of this workshop, you will…

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