Registering for Professional Development Courses

Organization & Professional Development offers a variety of skills courses for employees. All of our currently available courses are listed in the Course Catalog below.

To register:

  1. Visit connectcarolina.unc.edu
  2. Log in with your UNC ONYEN and password
  3. Select Self Service on the left side of the screen
  4. Under Self Service, click on Training Enrollment

From there, you can search by course name, course number, or date to see all available training programs.

Course Catalog

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Browse Courses by Subject:

Professional Development

In today’s work world, we often need to work in groups of people who have many differences, and yet are supposed to seamlessly form an effective team. We have all heard the term “teambuilding,” and at one point or another most of us have gone through a teambuilding process, whether we know it or not. But what exactly is teambuilding and how can it be successfully used to help diverse groups work together more effectively? Understanding the main building blocks and development stages of teams can give any group of people the right tools to form a cohesive and productive group.

Workshop Objectives:

  • Describe the seven practices of highly effective teams
  • Identify your own strengths
  • Identify your areas for improvement
  • Describe 10 common team problems
  • Identify what you can do to avoid the 10 most common team problems
  • Identify ways to work effectively with others
  • Describe how conflict forms
  • Describe how individual backgrounds can lead to issues in the workplace
  • Identify ways to adapt based on peoples’ behavior styles

Location: 104 Airport Dr., 1501-A

Tuesday, February 27, 2018

9:30 – 10:30 a.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Does your business writing convey your ideas in a concise and professional manner? When you need to write a business document, do you draw a blank on how to start? Have you ever sent a business email that was misinterpreted by the receiver? Join us in this interactive class, where you will review the fundamental processes of writing, from the planning phase to writing drafts and editing the text. You will learn tips for proofreading and formatting business letters and emails. This session will provide opportunities to practice business-writing skills, and you will leave with a thick packet of detailed information on best business-writing practices.

Location: 104 Airport Dr., 1501-A

Wednesday, May 2, 2018
8:30 a.m. – 3:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Whether in your personal or your professional life are you the kind of person that brings out the best in others? Do people shine around you, or do they tend to withdraw, hesitant to show their best? Some people seem to have a knack for challenging, motivating and inspiring their friends, family members and coworkers. In this workshop, you will learn how to do your part to make sure others are at their best around you.

Workshop Objectives:

  • Describe what motivates people
  • Identify the factors that influence peoples’ motivation level
  • Identify how your attitude can be contagious
  • Describe how to exhibit the type of positive thinking that can inspire others
  • Describe how to avoid negative talk, which can bring others down
  • Describe how to provide others with effective feedback that makes a difference
  • Identify when it is/is not appropriate to give feedback
  • Describe the type of phrasing that tends to have the biggest impact

Location: 104 Airport Drive, 1501-A

Thursday, March 22, 2018
11:00 a.m. – 12:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Trust is an essential component of successful relationships both at work and in one’s personal life. By establishing yourself as a person in whom others can put their trust, you can position yourself for greater personal happiness and professional success. Earning trust can take time and is not always easy, however. This workshop will describe several practices that help people build personal trust and credibility.

Workshop Objectives:

  • Describe trust as a long-term strategy
  • Identify the difference between trust and persuasiveness
  • Identify the three components of earning trust
  • Describe how empathy can help you earn trust
  • Describe how honesty can help you earn trust
  • Describe how reliability can help you earn trust
  • Identify ways to overcome common trust barriers
  • Describe ways to overcome difficult past experiences
  • Describe ways to overcome fear of getting hurt

Location: Online

Wednesday, March 14, 2018
11:00 a.m. – 12:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

When you are faced with change in the workplace, do you immediately see it as a negative or challenge? What strategies could you use to help you find the opportunities that are hidden within change situations? In this highly interactive workshop, we will take a look at your understanding of change in the workplace and will learn specific tools targeted to help us understand and thrive in a changing environment. Through the use of change models, interactive dialogue, and work on a real-time change situation, we will explore together best practices for turning the challenges of a changing workplace into opportunities to excel.

Location: 104 Airport Drive, 1501-A

Thursday, April 12, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Coaching is a way of helping others learn how to help themselves to achieve extraordinary results, by deepening their learning and improving their performance. Although anyone may attend, the course will focus on the manager’s support of employee development without removing the employee’s responsibility to help themselves and be held accountable. Coaching emphasizes building strengths and minimizing weaknesses; adversity is reframed as a challenge. Over the course of two mornings, participants will gain a working understanding of coaching, examine a variety of coaching models, learn key coaching skills, enhance self-awareness and listening skills, and practice with peers and others.

Location: 104 Airport Drive, 1501-A

Session 1
Wednesday, February 28, 2018

8:30 a.m. – 12:30 p.m.

Session 2
Wednesday, March 7, 2018

8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Communication is part of your everyday life, yet the chances are that you have never examined what makes communication more or less effective. From practical conversations with co-workers to how you present yourself to supervisors and customers, learning communication skills is essential to succeeding in the workplace. This class will provide an introduction to key fundamental skills and attitudes that enable you to stay in dialogue even when it is challenging. You will improve your skills at clarifying your motives, expressing your message to increase understanding, helping others engage in respectful dialogue, listening deeply, and getting a derailed conversation back on track. Skill practice will reinforce these essential tools so that you can apply them with confidence.

Location: 104 Airport Drive, 1501-A

Session 1
Thursday, February 1, 2018
8:30 a.m. – 12:30 p.m.

Session 2
Wednesday, June 6, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Conflict can be a source of anxiety and pain or an opportunity for growth and development. The management of conflict (not its avoidance) is absolutely essential for innovation, diversity, healthy team performance, and organizational effectiveness. This interactive class presents a variety of skills and approaches that can be used in different situations where conflicts arise. These skills are appropriate for addressing issues between peers, between managers and direct reports, and with customers. You will identify behavioral styles, perceptions, and tools for managing and dealing with conflict. Emphasis will be placed on effective communication skills that help both you and the other person focus on collaborative solutions.

Location: 104 Airport Drive, 1501-A

Wednesday, March 21, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Working with customers can be difficult, frustrating, and exhausting, but it can also be interesting, challenging, and rewarding.  This workshop will cover techniques that will improve the experience customers have with your organization, and will also provide skills to help customer service providers enjoy what they do.

Workshop Objectives:

  • Describe the importance of customer service
  • Apply techniques that enhance the customer’s experience
  • Practice strategies to handle difficult customers
  • Cope with anger and other emotions that make it difficult for employees to deliver good customer service

Location: 104 Airport Drive, 1501-A

Wednesday, April 18, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

In today’s increasingly competitive business climate, there is a need for continuous innovation and value-added solutions. Individuals and organizations alike are discovering that new ideas have become the global currency of the future. Unfortunately, though, as adults, we often limit our thinking and problem solving to fit known patterns and solutions by creating boundaries around our problems and circumstances. Enhancing our creativity can help us break through these boundaries.

Workshop Objectives:

  • Identify the basics of creativity and innovation
  • Describe the benefits of creativity
  • Describe the most common obstacles to creativity
  • Identify the conditions that promote creativity
  • Identify your unique thinking style
  • Describe your specific blocks to creativity
  • Describe how to use the idea matrix to generate creativity
  • Describe the role of humor in creativity
  • Describe ways to overcome obstacles such as fear, unproductive assumptions and beliefs about yourself, and difficulty adopting new perspectives
  • Identify techniques to stretch your imagination and increase overall creativity

Location: 104 Airport Dr., 1501-A

Wednesday, June 20, 2017
3:00 – 4:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Why is interpersonal communication important? Personal success depends on our ability to communicate. Effective human relations depend on our communication skills. Overall, interpersonal communication skills are necessary for understanding and for action. This workshop explores interpersonal skills and techniques necessary for successful interactions.
Workshop Objectives:

  • Identify the characteristics of poor communication
  • Describe your experience with people who do not communicate well
  • Identify the characteristics of effective communication
  • Describe your experience with people you consider excellent communicators
  • Describe the importance of listening
  • Identify barriers to effective listening
  • Describe techniques to overcome those barriers
  • Describe the importance of communicating with whole messages
  • Describe the dangers of contaminated messages
  • Describe the dangers of partial messages

Location: 104 Airport Drive, 1501-A

Thursday, January 25, 2018
12:00 – 1:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Why is interpersonal communication important? Personal success depends on our ability to communicate. Effective human relations depend on our communication skills. Overall, interpersonal communication skills are necessary for understanding and for action. This workshop explores interpersonal skills and techniques necessary for successful interactions.

Workshop Objectives:

  • Identify the characteristics of poor communication
  • Describe your experience with people who do not communicate well
  • Identify the characteristics of effective communication
  • Describe your experience with people you consider excellent communicators
  • Describe the importance of listening
  • Identify barriers to effective listening
  • Describe techniques to overcome those barriers
  • Describe the importance of communicating with whole messages
  • Describe the dangers of contaminated messages
  • Describe the dangers of partial messages

Location: Online

Tuesday, April 10, 2018
3:00 – 4:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Every action you take (or avoid) is the consequence of a decision; yet the process for arriving at the decision is often not well understood. The end result may be evaluated more than the process of how it was reached, which leaves us unable to change the outcome in the future. In this class you will explore formal decision making processes, as well as the obstacles and biases that can impede your ability to think more clearly. The objective is to provide you with skills and insights you can apply immediately to improve individual and group decision-making.

Location: 104 Airport Drive, 1501-A

Thursday, February 8, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Implementing discipline over our emotional life is difficult and requires lifelong practice. Being able to choose to act or respond in a particular manner is preferable to re-acting on a consistent basis, yet it is difficult. Enhancing emotional intelligence improves our ability to master our emotional functioning. High emotional intelligence can improve our communications with all others, enhance our perception of satisfaction with ourselves and our lives and increase our productiveness overall.

Workshop Objectives:

  • Describe the difference between intelligence and emotional intelligence
  • Describe the benefits of having emotional intelligence
  • Describe the components of emotional intelligence
  • Identify the function and qualities of emotions
  • Identify ways of assessing your emotional intelligence
  • Describe strategies for improving emotional intelligence
  • Describe how to improve your capacity for emotional self-control through mindfulness meditation, monitoring self-statements and active listening
  • Describe how to accept responsibility for emotions and ways to teach emotional intelligence to children

Location: 104 Airport Drive, 1501-A

Tuesday, March 6, 2018
11:00 a.m. – 12:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Implementing discipline over our emotional life is difficult and requires lifelong practice. Being able to choose to act or respond in a particular manner is preferable to re-acting on a consistent basis, yet it is difficult. Enhancing emotional intelligence improves our ability to master our emotional functioning. High emotional intelligence can improve our communications with all others, enhance our perception of satisfaction with ourselves and our lives and increase our productiveness overall.

Workshop Objectives:

  • Describe the difference between intelligence and emotional intelligence
  • Describe the benefits of having emotional intelligence
  • Describe the components of emotional intelligence
  • Identify the function and qualities of emotions
  • Identify ways of assessing your emotional intelligence
  • Describe strategies for improving emotional intelligence
  • Describe how to improve your capacity for emotional self-control through mindfulness meditation, monitoring self-statements and active listening
  • Describe how to accept responsibility for emotions and ways to teach emotional intelligence to children

Location: Online

Tuesday, June 5, 2018
1:00  – 2:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

How do you handle information that raises your suspicions? How do you know what the right thing to do really is? As an introduction to ethical decision making, this class will help you learn how to identify ethical issues, think about them analytically and productively, and arrive at ethically sound conclusions. You will learn just enough theory to provide a framework for exploring ethical questions. Using a variety of real cases, including your fellow participants’ own experiences, you will apply the theoretical framework to identify and resolve ethical dilemmas. You will leave the class prepared to share your skills in ethical decision making with your colleagues.

Location: 104 Airport Drive, 1501-A

Wednesday, January 24
8:30 a.m. – 12:00 p.m.

Sponsored by the Parr Center for Ethics

Within the University, working with others is a common reality and a necessity. How does an ordinary team transform itself into an extraordinary one? Teams that are effective have an intentional organization, structure, and purpose. Based on the latest research, this class will provide you with the essential, foundational information for building a team that performs with a high degree of competence and interactivity. You will gain insights into setting a mission and vision, the importance of effective communication and managing challenges, and bringing energy and engagement to your team. Plan on an engaging, interactive session filled with practical tools.
Location: 104 Airport Drive, 1501-A

Wednesday, February 21, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

There is a difference in being motivated and being engaged in the workplace. Sure, you may be motivated to come to work each day for the paycheck, but are you truly engaged in what you are doing? Stars tend to be internally motivated to begin with, but put that motivation together with truly being engaged in what you do and you have the formula for capturing the most “prizes” the organization has to offer—the most interesting work, the salary increases, promotions and possibly bonuses.

Workshop Objectives:

  • Define “engaged performance:”
  • Enthusiasm for work
  • Implicit contract toward organizational success
  • Investing emotionally (heart and mind) in the work you do
  • Describe steps to increase your engagement including:
  • Evaluate what you have done right
  • Treat your employer right
  • Market yourself
  • Think of yourself as an organizational asset

Location: Online

Tuesday, February 6, 2018
2:00 – 3:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

At one time or another, we have all dealt with a difficult person. Whether they are hard to communicate with, acting defensive or just handling a situation inappropriately, interactions with difficult people can affect our confidence, mood and focus. Learning to recognize and cope with common difficult behaviors in ourselves and others can help make difficult encounters much more manageable.

Workshop Objectives:

  • Identify common “difficult” behaviors
  • Describe what motivates most difficult behaviors
  • Identify distinctions between passive, aggressive and passive/aggressive behaviors
  • Identify the positive intent behind many difficult-to-understand behaviors
  • Identify appropriate strategies for dealing with difficult behaviors
  • Describe how to maintain composure when responding to difficult behaviors
  • Describe ways to defuse aggressive acts in the workplace
  • Describe five methods for resolving conflict
  • Identify your favored style
  • Identify tips for improving communication

Location: 104 Airport Dr., 1501-A

Tuesday, April 24, 2018
9:00 – 10:00 a.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Receiving criticism is an important and valuable skill. To achieve success in any endeavor we must be able to tolerate critical feedback and learn from it. However, receiving criticism is difficult for most people. Upon receiving criticism, we feel vulnerable, become defensive, and thereby miss opportunities to benefit from feedback. This workshop will help you explore why we become defensive, deliver tips for knowing when your “hot button” has been pushed and how to accept and integrate useful criticism. The training will also instruct though examples and/or role-plays.

Workshop Objectives:

  • Describe why criticism sometimes hurts
  • Identify emotions that get triggered when one is criticized
  • Describe how feedback can feel like an attack on your identity
  • Identify ways to respond effectively to criticism
  • Describe methods used to protect your ego
  • Identify ways to acknowledge that you heard the feedback
  • Describe the types of probing questions you can ask to reap benefits from the criticism

Location: Online

Wednesday, February 14, 2018
2:00 – 3:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

There are conversations in which the stakes are high: asking for a raise, ending a relationship, giving a critical performance review, confronting disrespectful behavior, apologizing or disagreeing within a group. This workshop is about developing the skills to initiate the conversations which most people find difficult, unpleasant and generally avoid. You will learn the practical skills involved in framing a problem without blame or defensiveness and how to keep the conversation productive.

Workshop Objectives:
At the end of this webinar, you will be able to:

  • Describe why arguing never helps
  • Identify the three sides to any difficult conversation and where to begin
  • Describe how to adopt a positive learning stance and think like a mediator
  • Describe the process of separating intent from impact
  • Identify the process of changing blame to contribution
  • Describe ways to acknowledge feelings
  • Describe how to use questions without eliciting defensiveness

Location: Online

Wednesday, May 2, 2018
12:00 – 1:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Sometimes leaders feel like they are speaking a different language than those they are leading. Situational Leadership II®, as developed by Kenneth Blanchard, provides a common language for managers and employees. Learning how to align goals and diagnose development levels will provide information for leaders to adapt their leadership styles. Partnering for performance will help teams and individuals to grow and become competent and committed contributors.

Location: 104 Airport Drive, 1501-A

Session 1
Thursday, January 18, 2018
8:30 a.m. – 12:30 p.m.
Session 2
Thursday, March 8, 2018
8:30 a.m. – 12:30 p.m.
Session 3
Thursday, May 10, 2018
8:30 a.m. – 12:30 p.m.


Sponsored by the Office of Human Resources Organization & Professional Development

Coworker behaviors, which are different from yours, may seem surprising or confusing at times. You might question their actions and even wonder at times about your own motives. Why do we do some of the things we do?

This interactive class uses the Myers-Briggs Type Indicator (MBTI) to help examine preferred patterns of behaviors in the workplace so that we can better appreciate the diversity of our coworkers.  You will learn the strengths and challenges of different personality types, recognize your own patterns of behavior, and acknowledge the appropriate uses of type at work.

Important Note: Early registration is required. Instructions for taking the free MBTI assessment online will be emailed to each participant two weeks prior to the class. The assessment must be completed within the specified time. Participants who do not complete their assessments on time cannot attend that session but may register for the next available session.

Location: 104 Airport Drive, 1501-A

Session 1
Tuesday, December 12, 2017
8:30 a.m. – 12:30 p.m.
Session 2
Tuesday, January 30, 2018
8:30 a.m. – 12:30 p.m.
 Session 3
Thursday, June 21, 2018
8:30 a.m. – 12:30 p.m.

 

Sponsored by the Office of Human Resources Organization & Professional Development

Whether you’re managing people, projects, or tasks, workplace conversations can sometimes be challenging. You may be asked to lead individuals and teams, adapt to restructured organizations, assume more responsibility with fewer resources, and address the work-related needs of a diverse workforce. This interactive workshop will help you develop skills for communicating with fellow employees about any topic, regardless of your title in the organization. You will learn and practice techniques and tools for setting expectations, building commitment, coaching for performance, and giving effective feedback.

Location: 104 Airport Drive, 1501-A

Tuesday, April 3, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Designed to improve proficiency in planning, scheduling, budgeting, and controlling projects, this course distinguishes itself from other project management curriculums by addressing project management realities often overlooked:  the critical skills of leadership, communication and team-building. This multidisciplinary approach to managing projects provides a breadth of knowledge and skill that helps participants become efficient and effective project managers.

At the end of the session participants will be able to define the characteristics of a successful project and describe the phases of a project life cycle; recognize and manage the challenges of managing in a functional organization structure versus the project management matrix organization; employ specific techniques to execute each major phase of a project including determining project requirements, planning tools, and project control and evaluation methods, and apply effective leadership behaviors in the project team environment to enhance communication, motivation and trust.

Location: 104 Airport Drive, 1501-A

Monday & Tuesday, May 21 & 22, 2018
8:30 a.m. – 4:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Everyone experiences emotions at work. We get frustrated with bosses giving more work when they don’t understand how much work we already have. We get upset with coworkers who don’t do their jobs, so we cannot do ours. We get angry with irate customers who don’t realize we are only trying to help. We worry about an uncertain future. But with all these emotions, most people don’t think they have anything to do with how they are feeling. They believe their emotions are a result of an external cause. That just is not true.

Workshop Objectives:

  • Identify the nature of emotion
  • Describe the function of emotion
  • Describe how emotions originate from thoughts
  • Identify the ways emotions can sabotage work and relationships
  • Identify ways to taking responsibility for emotions
  • Describe ways to monitor and dispute distorted thinking
  • Describe ways of calming down
  • Use future orientation to avoid impulsive acts
  • Describe how to depersonalize criticism

Location: Online

Thursday, January 18, 2018
9:00 – 10:00 a.m.

Sponsored by the Office of Human Resources Organization & Professional Development

When you are a peer and have a good relationship with your co-workers, everything can move along and peak performance can be attained. However, when one peer gets tapped to be the manager or supervisor, all relationships must change. Transitions like this are challenging in ideal situations, but making changes within reporting relationships, even when the change is anticipated, can test a team’s flexibility. Participants will learn about the process of moving from peer to manager and what they and their manager can do to mitigate the possible fallout of change.

We will discuss best practices and the skills that get called on during times of transition. Participants who are anticipating a transition into a management role within the next year, as well as those managers and supervisors who have transitioned within the past year, would benefit from taking this course, especially those who want to reflect on what didn’t work so well and make some necessary changes.

Location: 104 Airport Drive, 1501-A

Session 1
Wednesday, January 31, 2018
8:30 a.m. – 12:30 p.m.

Session 2
Wednesday, April 4, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Note: The class is appropriate for team leaders, team members, and whole teams.

Comprised of individuals brought together for a specific purpose, teams face a variety of challenges. How does your team perform Is it prepared to invest the time and energy required to be a successful team Great teams don t happen by accident; they take form through good intentions, deliberate effort and persistent collaboration. Fully functional teams develop trust, manage conflict, generate commitment, instill accountability and produce results.

By the end of this class, you will understand the importance of each skill set and how to use tools and exercises to face the challenges of team work, as suggested by Patrick Lencioni in his bestselling book, The Five Dysfunctions of a Team.

Location104 Airport Drive, 1501-A

Session 1
Tuesday, December 5, 2017

8:30 a.m. – 12:30 p.m.

Session 2
Thursday, April 19, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by UNC Human Resources Organization & Professional Development

Procrastination is rampant in today’s business world. Sure, it’s easy to blame others for your inability to get things done—demanding bosses, or coworkers who interrupt you for help. But be honest, how often is it your own fault? Are you simply putting off doing what will still be in your in-box tomorrow? Do you make statements such as: “I don’t have time to do it,” “It makes sense to do the smaller tasks first to get them out of the way,” “Once I get more energy, I can really focus on this”? If so, there’s a strong possibility that you have fallen into the “Procrastination Trap.” Pushing important tasks and projects off until later can cause emotional anguish and keep you from accomplishing professional and personal goals. This workshop will provide you with techniques and strategies to overcome procrastination in your work and personal life.

Workshop Objectives:

  • Identify what procrastination really is
  • Describe the difference between procrastination and prioritization
  • Describe the reasons people tend to procrastinate
  • Identify when lack of commitment plays a part
  • Describe how fear can cause procrastination
  • Identify when something is considered a low priority
  • Describe the importance of having enough information
  • Identify times when you are just not interested in doing something
  • Describe how to assign priorities effectively
  • Identify criteria you can use to effectively prioritize tasks

Location: Online

Thursday, March 29, 2018
10:00 – 11:00 a.m.

Sponsored by UNC Human Resources Organization & Professional Development

Do your PowerPoint presentations look like they are from 1996? Do you find that your visual aides don’t actually aid in the retention of information from your presentation? In our visually-driven, modern society, presenters need to make sure their presentation slides not only keep up with current design but also use theories such as neuroscience, color theory and cognitive processing to enhance the learning experience. You don’t need to be a graphic designer to design engaging presentations. Participants will learn basic graphic design principles, PowerPoint tips and methods to enhance your message rather than compete with it. **Must have a knowledge of PowerPoint.

Location: 104 Airport Dive, 1501-D

Wednesday, February 28, 2018
8:30 – 11:30 a.m.

Sponsored by UNC Human Resources Organization & Professional Development

Life at work is naturally full of challenges which can lead to headaches, sleep disturbances, anxiety, and high blood pressure. Stress management teaches you the skills to relax naturally and to stay focused on healthy responses. You will be introduced to a variety of practices for increased resourcefulness such as noticing your thoughts without judgment, breathing through your emotions, and gentle stretching for home and office. You get to choose which collection of tools will fit your needs. You may not be able to avoid stress, but you can choose more effective ways to manage it.

Location: 104 Airport Dive, 1501-C

Tuesday, January 23, 2018
8:30 – 11:00 a.m.

Sponsored by UNC Human Resources Organization & Professional Development

There is no mystery about managing time. Everyone has 24 hours each day and 168 hours each week to eat, sleep, work, relax, exercise, spend quality time with loved ones, etc. There is nothing magical about getting the most from these hours. Developing organization skills, understanding the demands on our time, and uncovering the time-wasting patterns we perpetuate are some of the ways we begin to incorporate the pieces of our lives into a flow that works.

This course is a personalized approach to managing a schedule. Participants will apply their own specific time management problems to methods that allow teams and workgroups to become more efficient and better at prioritization and accountability. Participants will learn many easy-to-implement ideas to improve the flow of their work lives, examine group dynamics that help or hinder efficiency, and explore practical solutions to problems.

Location: 104 Airport Dive, 1501-A

Wednesday, April 25, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by UNC Human Resources Organization & Professional Development

Work, family and personal life responsibilities can feel overwhelming, and it sometimes seems as if a 24-hour day simply isn’t long enough to get everything done. Unfortunately, no one has yet found a way to add a 25th hour to the day, so we are all forced to do the best with the time we have. By following the principles discussed in this workshop, you may still never get everything done, but you should feel more in control of your very busy life.

Workshop Objectives

  • Describe how to change “negative self-talk” as it relates to your time
  • Identify ways of thinking that can make your time management problems worse
  • Identify ways of thinking that put you in greater control of your day
  • Identify where you spend your time currently
  • Identify any “time wasters” that exist in your life today
  • Describe how you can replace the time wasters with more productive activities.
  • Describe how prioritization principles can be applied to your day and your life
  • Identify the relative importance of tasks and responsibilities that are making you feel overwhelmed
  • Identify the relative urgency of tasks and responsibilities that are making you feel overwhelmed
  • Describe other ways to prioritize your tasks and responsibilities
  • Describe the impact of procrastination
  • Identify what constitutes procrastinatio
  • Describe tips for overcoming procrastination

Location: Online

Tuesday, May 15, 2018
10:00 – 11:00 a.m.

Sponsored by UNC Human Resources Organization & Professional Development

It seems that more than ever, people are living busy, chaotic lives that often leave them feeling overwhelmed and out of control. Between work, parental responsibilities, community involvement, exercise, hobbies, friendships, family responsibilities and more, sometimes it feels as if keeping track of it all is just impossible. Fortunately, there are many tools available to help people gain control, though sometimes sorting through what’s available can add what seems like even more chaos to life. Smartphones, day planners, alarms, e-mail systems, priority grids, voice mail systems, note pads, to-do lists, contact lists, address books, folders, file cabinets and more. Tthe purpose of this lunch-and-learn is to help you sort through the tools available to help you organize your life, and pick the ones that will work for you.

Workshop Objectives:

  • Describe tools for managing appointments
  • Identify advantages and challenges of various calendaring systems
  • Describe electronic and paper-based calendaring methods
  • Describe tools for organizing tasks and responsibilities
  • Identify best practices for creating to-do lists
  • Describe how priority grids can be used
  • Describe how to create priority grids
  • Identify ways to make sure “mission critical” things don’t get lost in the chaos
  • Describe how alarms, post-it notes and other tools can help you make sure that your most critical responsibilities are met
  • Use smartphones and other technology in ways that can help

Location: Online

Tuesday, January 30
12:00-1:00 p.m.

Sponsored by UNC Human Resources Organization & Professional Development

Pre-requisite: Completion of Valuable Presentation Skills is required

Delivering training requires a variety of skills and abilities. Trainers are required to be creative yet organized, personable and professional and most of all, ensure learners leave with the knowledge and skills needed to perform their job. Participants will learn best practices for developing and delivering training as well as develop a strong network of fellow trainers across the University.

This certificate is designed to for employees who regularly facilitate training sessions.  Valuable Presentation Skills is a pre-requisite to the certificate program. Attendees must attend all sessions and will be required to develop and present a short presentation to receive the certificate. Class is limited to 12 participants.

Train the Trainer: Foundations
Even before stepping in to a training classroom, a trainer must understand how to transfer information and skills to a learner. By understanding best practices in adult learning theories and instructional design, participants will be able to build a strong foundation in training.

Train the Trainer: Delivering Training
There’s so much more to training than just speaking. Using facilitation and listening skills enable a trainer to create a positive environment that is conducive to learning. This course helps build the communication skills and process facilitation needed to deliver a training session.

Train the Trainer: Presentations
At the culmination of the Train the Trainer program, participants will apply all the best practices from previous sessions and develop a 20 minute training session. They will present this material to the class and receive feedback in order to strengthen the trainer’s skills.

Location: 104 Airport Drive, 1501-A

Thursdays, March 15, April 26 & May 24
8:30 a.m. – 4:30 p.m.*
(*Except for March 15, which will meet from 8:30 a.m. – 12:30 p.m.)

Sponsored by UNC Human Resources Organization & Professional Development

Whether they take place in the workplace or in one’s personal life, conflicts are inevitable; however, that does not mean that they must always be damaging. When emotions are understood and reason is used to handle conflict, the result can actually be strengthened relationships rather than damaged ones. This workshop discusses how you can replace pure emotion with rational decision-making when dealing with conflict.

Workshop Objectives:

  • Identify the potential outcomes of conflict:
  • Describe what happens when conflict is handled poorly.
  • Describe what happens when conflict is handled well.
  • Identify your conflict management style:
  • Describe the five conflict resolution style
  • Describe the contexts for which each style is appropriate
  • Describe the most effective methods for handling conflict:
  • Describe the importance of self-monitoring
  • Describe the process of identifying motives
  • Identify methods for communicating feelings appropriately

Location: 104 Airport Dr., 1501-A

Thursday, May 10, 2018
1:30 – 2:30 p.m.

Sponsored by UNC Human Resources Organization & Professional Development

Goal setting gives you long-term vision and short-term motivation. The process of setting goals allows you to choose where you want to go in your personal life as well as your professional career. A life without goals is like a road trip without a map. By knowing exactly what you want to achieve, you are less likely to get lost, and you will be happier and less frustrated along the way.

Workshop Objectives:

  • Define what goals mean to you
  • Identify the specificity that differentiates goals from wishes or dreams
  • Identify the reasons goals sometimes fail
  • Describe how you can overcome common pitfalls
  • Describe how to write your goals effectively
  • Identify how to use a goal-setting worksheet
  • Describe your action plan for keeping to your goals

Location: Online

Thursday, April 5, 2018
9:00-10:00 a.m.

Sponsored by UNC Human Resources Organization & Professional Development


HR Policies & Procedures

This session is designed to provide an overview of the ADA and ADAAA. It will also help remove negative stereotypes regarding employees with disabilities and separate ADA myths from facts. It highlights the need for us to appreciate the Ability in disability.   It will also increase awareness of the University’s Reasonable Accommodations in Employment Policy, and familiarize employees and supervisors with both their responsibilities and available resources.

Location: 104 Airport Drive, 1501-C

Session 1
Wednesday, December 6, 2017
9:00 a.m. -12:00 p.m.
Session 2
Wednesday, March 7, 2018
9:00 a.m. -12:00 p.m.
 Session 3
Wednesday, June 6, 2018
9:00 a.m. -12:00 p.m.


Sponsored by the Equal Opportunity and Compliance Office

Let us help you revise your policies in an easy and hands-on training designed to achieve greater transparency, accountability, and uniformity across the university.  Our staff will provide an overview of the new Policy on Policies and step-by-step guidance on how to use the new policy template. This class will be beneficial for any university staff member responsible for formulating new policies and revising existing policies.

Location: 104 Airport Dr., Room 1501-C

Session 1
Tuesday, February 20, 2018
9:00 – 10:30 a.m.

Session 2
Thursday, June 7, 2018
10:30 a.m. – 12:00 p.m.

Sponsored by the Office of Ethics Education & Policy Management (Office of the Chancellor)

This workshop covers a variety of HR topics specific to EHRA Non-Faculty employees and related policies and procedures. This class includes a brief overview of the EHRA Non-Faculty employee types and terms, job classification and position approval process, appointment and termination process and procedures, compensation and pay policies, performance management, grievance process, and employee leave policies. This course is suited for someone seeking a better understanding of the terminology, policy and procedures encountered by those involved in EHRA Non-Faculty human resources administration.

Location: 104 Airport Drive, 1501-C

Wednesday, April 25, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by EHRA Non-Faculty HR

This class is designed for HR Representatives and Faculty Mentors in departments with postdoctoral scholars. This program goes over the recruitment and hiring process for Postdoctoral employees as well as basic human resources issues surrounding these employees. Discussion will center on new hire and onboarding requirements, postdoc benefits, employee relations concern, general best practices for postdoc HR issues, recent changes to postdoctoral policies, and other services provided by the Office of Postdoctoral Affairs.

Location: 104 Airport Dr., Room 1501-C

Session 1
Wednesday, February 21, 2018
10:00 a.m. -12:00 p.m.
Session 2
Friday, March 16, 2018
2:00 – 4:00 p.m.
 Session 3
Wednesday, May 2, 2018
1:30 – 3:30 p.m.

Sponsored by the Office of the Vice Chancellor for Research

LawLogix electronic I-9 system training for HR Representatives and others who manage the Form I-9 process.

Location: 104 Airport Drive, 1501-C

Session 1
January 9, 2018

9:00 – 10:30 a.m.
Session 2
February 15, 2018
2:00 – 3:30 p.m.
Session 3
March 14, 2018

9:00 – 10:30 a.m.

 

Session 4
April 10, 2018
2:00 – 3:30 p.m.
Session 5
May 17, 2018

9:00 – 10:30 a.m.
Session 6
June 20, 2018

2:00 – 3:30 p.m.

Sponsored by Staffing Support Services

Sustainability is a core value and top-level priority at Carolina. Success depends on each of us taking an active role. Be the leader in your workplace by learning practical steps to become more economically, environmentally, and socially responsible. This workshop will help participants identify, measure, and promote sustainable change opportunities in their areas. Participants will learn about sustainability goals and initiatives at UNC, become “green events” certified, and learn how to conduct a Workplace Sustainability Assessment

Location: 104 Airport Drive, 1501-C

Tuesday & Thursday, February 27 & March 1
8:30 a.m. – 12:30 p.m.

Sponsored by the Sustainability Office and the Office of Waste Reduction and Recycling

This course will provide information on the SHRA Career Banding structure, writing position descriptions, managing position attributes, understanding pay rules and ranges, making pay decisions, applying wage/hour regulations, evaluating employee competencies, and completing associated forms and documentation. Recommended primarily for HR Officers and HR Representatives.

104 Airport Drive, 1501-A

Wednesday, April 11, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by OHR Classification & Compensation

Performance Management and Disciplinary Process course is a 3-day class that explores the new SHRA Performance Management System, the SHRA Disciplinary Process, as well as, the SHRA Grievance Process.  In addition to learning all aspects of the policies, participants will practice setting work expectations and individual goal creation, as well as analyzing and discussing multiple case studies.  This course is designed for employees that manage SHRA employees and those preparing to take the next step into management.

Location: 104 Airport Dive, 1501-A

Session 1
Monday, Wednesday, & Friday, March 12, 14, 16, 2018
8:30 a.m. – 12:30 p.m.

Session 2
Monday, Wednesday, & Friday, June 11, 13, 15, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by OHR Employee & Management Relations

The goal of this course is to enable participants to understand what harassment is; identify inappropriate workplace behaviors, increase awareness and employ strategies to prevent it. The class will also clarify organizational and administrative liability and responsibility, highlight the University’s harassment policies and procedures, and provide guidelines and resources for reporting and responding to harassment.

This course is open to and beneficial for all UNC Chapel Hill employees who need an increased awareness and understanding of harassment prevention.

Session 1
Wednesday, December 6, 2017
9:00 – 11:30 a.m.Location: 104 Airport Drive, 1501-A
Session 2
Tuesday, February 27, 2018
3:00 – 5:00 p.m.Location: 104 Airport Drive, 1501-C
Session 3
Thursday, May 10, 2018
10:00 a.m. – 12:00 p.m.Location: 104 Airport Drive, 1501-C


Sponsored by the Equal Opportunity and Compliance office

Are your filing cabinets and hard drives cluttered with old records? Have you recently been tasked with managing documents for your team, but feel uncertain where to begin?

Join us for Records Management 101 to learn about the basics of records management for digital and paper records. We will discuss important policies that govern the retention of records at UNC, the legal ramifications of records management, and provide tips on using the General Records Retention and Disposition Schedule to more efficiently organize and dispose of records.  

Session 1
Thursday, December 7, 2017
9:00 – 10:30 a.m.Location: Wilson Library, Room 504
Session 2
Thursday, December 7, 2017

9:00 – 10:30 a.m.Location: Wilson Library, Room 504
Session 3
Friday, April 13
9:00 a.m. – 10:30 a.m
Location: 104 Airport Drive, 1501-A


Sponsored by University Archives

A hands-on, interactive program for managers on understanding the policies and procedures for hiring permanent SHRA employees, including posting requirements, targeted recruitment, screening applications, candidate interviews, final selection, salary offers, criminal conviction and reference checks, credentials verification, and probationary periods.

Location: 104 Airport Dive, 1501-C

Session 1
Thursday, February 8, 2018
8:30 a.m. – 4:30 p.m.

Session 2
Thursday, May 10, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by OHR Employment & Staffing

A hands-on, interactive program for managers on understanding the policies and procedures for hiring permanent SHRA employees, including posting requirements, targeted recruitment, screening applications, candidate interviews, final selection, salary offers, criminal conviction and reference checks, credentials verification, and probationary periods.

Location: 104 Airport Dive, 1501-C

Session 1
Thursday, February 8, 2018
8:30 a.m. – 4:30 p.m.

Session 2
Thursday, May 10, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by OHR Employment & Staffing


Work-Life

For the first time in history, there is the possibility that an organization can have four distinct generations in the workforce. While we need to be careful not to make too many generalizations about different age groups, it is helpful to categorize some aspects of each group’s behavior, needs and working styles to promote working relationships built on mutual understanding.  This session will provide each participant with the understanding of the different working styles, preferences and how each generation expects to be treated as employees. By understanding these differences, each person can contribute to the success of the team and organization regardless of generation.

Workshop Objectives:

  • Recognize the generational differences of Seniors, Baby Boomers, Gen Xers and Millennials
  • Understand the strengths and challenges each generation brings to a team
  • Create a personal development plan for working successfully with multiple generations

Location:  104 Airport Dr., 1501-A

Wednesday, May 23, 2018
12:00 – 1:00 p.m.

Sponsored by UNC Human Resources Organization & Professional Development

This half-day retirement workshop provides information on when employees are eligible to retire, how to calculate their payment and what other benefits are available in retirement. This workshop is ideal for employees who are considering retirement and want to explore their options. A member of the Social Security Administration Office of Communications team will cover all you need to know about your future Social Security benefits

Location:  104 Airport Dr., 1501-A

Session 1
Tuesday, February 6, 2018

9:00 a.m. – 12:00 p.m.

Session 2
Tuesday, May 8, 2018
9:00 a.m. – 12:00 p.m.

Sponsored by UNC Human Resources Benefits & Leave Administration

A one-hour lunch and learn. SHIIP – Seniors’ Health Insurance Information Program will present information regarding Medicare and Social Security. They provide information and services to people compare Medicare Plans and information for people on Medicare with limited income and assets, as well as long-term care insurance information for comparisons.

Location: 104 Airport Drive, 1501-A

Tuesday, February 27, 2018
12:00 – 1:00 p.m.

Sponsored by UNC Human Resources Benefits & Leave Administration

This training will provide an overview of the Family & Medical Leave Act (FMLA) and the University’s own FMLA policy and practices. Participants will learn how to recognize an employee’s need for FMLA leave, how to talk to them about FMLA leave, and when to direct them to OHR Benefits & Leave Administration for guidance. Participants will gain an understanding of the employee’s, departments, and Leave Administration’s roles and responsibilities throughout the FMLA leave process.

Intended Audience: Managers, supervisors, and departmental HR Representatives

Location: 104 Airport Drive, 1501-A

Tuesday, March 13, 2018
12:00 – 1:00 p.m.

Sponsored by UNC Human Resources Benefits & Leave Administration

UNC-Chapel Hill provides faculty and staff who become parents, by either birth or adoption or foster-care placement of a minor child, with leave to allow for the healthy recovery of the primary caregiver, bonding with the adopted child, and/or a period of family adjustment. This workshop provides an overview of the parental leave process and addresses frequently asked questions regarding maternity and paternity leave such as:

  • “How does FMLA work?
  • When and how do I apply for leave?
  • How do I get paid while on leave?

Participants will gain an understanding of the process for taking maternity/paternity leave and learn about the resources available to new parents (i.e. benefits and work/life programs).

Location: 104 Airport Drive, 1501-A

Sponsored by UNC Human Resources Benefits & Leave Administration

This course trains departmental HR representatives how to successfully manage and administer Workers’ Compensation Leaves of Absence. The following topics will be addressed:
• Scope of authority (e.g. who handles what)
• Leave use while in receipt of Workers’ Compensation benefits
• Leave accrual while in receipt of Workers’ Compensation benefits
• How retirement service credit and benefits are impacted

Location: 104 Airport Drive, 1501-A

Wednesday, December 13, 2017
12:00 – 2:00 p.m.

Sponsored by UNC Human Resources Benefits & Leave Administration