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Later this year, ITS will require 2-Step Verification for Microsoft Office 365, which includes Heelmail, the campus email tool for UNC-Chapel Hill. Faculty and staff who want to immediately protect their Microsoft Office 365 applications, including email, should follow the instructions below:

  • Visit and click on “2-Step Verification for Office 365”
  • Follow the quick on-screen prompts to opt in to 2-Step Verification
  • Visit to finish 2-Step enrollment

Employees need to download the free Microsoft Authenticator app to their mobile devices to complete enrollment. For additional guidance, visit or contact the ITS Service Desk at 919-962-HELP.

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