Enrolling in your UNC benefits is easy!
Let’s get started.

To make your elections this year, you will use two enrollment portals:

How to enroll with the State Enrollment Portal

1. Log in to ConnectCarolina
2. Choose Self Service from the drop-down menu at the top
3. Choose the My Benefits tile
4. Choose Benefits Enrollment on the left
5. Choose State Enrollment Portal
6. Click Enroll Now
7. Click Get Started

After you make your choices, and they are displayed for you to review and print, you MUST:

1. Scroll down to the bottom of the page
2. Click Save Changes or your choices will NOT be recorded
   Do not skip this very important step! If you do not click to save changes, your enrollment in this portal will not be complete.

Remember to complete your tobacco attestation through the State Enrollment Portal. See the HR at UNC Open Enrollment Tobacco Attestation page for details.

---

Updating dependents in the State Enrollment Portal

During Open Enrollment, you may add or delete eligible dependents from your benefit plan. If you are adding dependents to your health plan, the State Health Plan requires that you submit documentation to verify your dependent’s eligibility. Any changes to dependents during Open Enrollment will have an effective date of Jan. 1, 2023.

For information about documentation for dependents:

• Documentation requirements for dependents
• Adding Documentation to eEnroll
• Instructions on how to upload documentation in ConnectCarolina

For further details on updating dependents, please refer to the guide provided within the State Enrollment Portal.

Note: If you are selecting coverage for plans with UNC System Benefits, you will also need to update your dependents in the UNC System Enrollment Portal.

 

For more information or to enroll over the phone

For details about the State Health Plan, see the State Health Plan page of the HR at UNC Open Enrollment website.

If you have questions about the State Health Plan, need help with the State Enrollment Portal or would like to enroll in the State Enrollment Portal over the phone, call the State Eligibility and Enrollment Support Center at 855-859-0966, Monday-Friday, 8 a.m.-10 p.m., and Saturday, 8 a.m.–5 p.m.

How to enroll with the UNC System Enrollment Portal:

1. Log in to ConnectCarolina
2. Choose Self Service from the drop-down menu at the top
3. Choose the My Benefits tile
4. Choose Benefits Enrollment on the left
5. Choose UNC System Enrollment Portal
6. Click Continue

After you make your enrollment choices, and they are displayed for you to review, you MUST:

1. Scroll down and click Submit My Elections
2. One last pop-up message will appear
3. Click Accept or your choices will NOT be recorded

Do not skip this very important step! If you do not click to accept, your enrollment in this portal will not be complete.

---

Updating dependents & designating beneficiaries in the UNC System Enrollment Portal

In the UNC System Enrollment portal, you will want to add/update your beneficiary and/or dependent information if you have the following plans:

• AD&D coverage (both Voluntary and Core)
• Cancer & Specified Disease
• Critical Illness
• Life insurance

Note: If at first you are not able to edit/add beneficiaries to your free coverage for the Core AD&D or other plans, you will be able to do so as part of the review process prior to the final confirmation of your choices (this review process is initiated after clicking the “I’m Done” button).

For more details on updating beneficiaries and/or dependents for these plans, please refer to the guide provided within the UNC System Enrollment Portal.
 

For more information or to enroll over the phone

For details about the UNC Benefits Plan, see the UNC Benefits Plans page of the HR at UNC Open Enrollment website.

If you have questions about UNC System Benefits, need help with the UNC System Enrollment Portal or would like to enroll in the UNC System Enrollment Portal over the phone, call the UNC System Benefits Service Center at 833-862-1490, Monday-Friday, 9 a.m.-6 p.m.