Open Enrollment | Nov. 2–19, 2019

Are you ready to Rock Enroll? Pull out your boombox, get your 8-track going and turn up your speakers because your 2020 Benefits Open Enrollment is here. This year the State Health Plan and NCFlex team has moved Open Enrollment for all plans to Nov. 2–19, 2019. With this shorter window to make your 2020 elections please be sure to PREPARE, DECIDE and ACT!

Health Plan enrollment is made through ConnectCarolina Self Service (Click: My Benefits, Click: Benefits Enrollment) or call the Enrollment and Eligibility Support Center at 855-859-0966.

It’s Time to Rock Enroll!


  • If you are enrolled for health coverage under the State Health Plan, you and your eligible dependents will be automatically enrolled in the 70/30 Plan for 2020. If you want to enroll in the 80/20 Plan, you must actively enroll during Open Enrollment.
  • If you want to reduce your premium under the 70/30 Plan or 80/20 Plan, you MUST complete the tobacco attestation by Nov. 19, 2019. If you attest you are a tobacco user and agree to visit a CVS MinuteClinic to satisfy your credit, you must fulfill that visit by Dec. 31, 2019.
  • The Flexible Spending Accounts (FSAs) require re-enrollment every year, so if you want to participate in either or both of the FSAs, you must make your election during Open Enrollment.
  • If you are currently enrolled in the High Option plan under the Dental Plan, you will be mapped to the new Classic Option plan. The premium for the Classic Option plan is the same as what you are currently paying for coverage.

You will not be able to make benefit elections for 2020 outside of Open Enrollment unless you experience a change in family status or other qualifying events. Open Enrollment ends Tuesday, November 19, 2019. Be sure to enroll on time to get the coverage you need for 2020.

Need Help?

Stop by and the Benefits and Leave Administration Lab Sessions. Our team will help walk you through the process and assist you in making the right decisions.

Online Resources

Video Resources


If you are receiving retirement benefits from the UNC Optional Retirement Program (ORP) or Teachers’ and State Employees’ Retirement System (TSERS), medical plan changes are made through the State Retirement System’s ORBIT portal.  You may also call 1-855-859-0966 for assistance over the phone.

Phased Retirees

If you are faculty participating in the Phased Retirement Program, NCFlex benefit plan changes are made through ConnectCarolina and medical plan changes are made through the State Retirement System’s ORBIT portal.

Didn’t attend an Information Session?

View our 2020 Open Enrollment Presentation: