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Open Enrollment

Oct. 11 – 29, 2021

Get started with your benefits enrollment.

Enroll Now

This information applies only to UNC-CH benefits-eligible permanent employees
(permanent full- and part-time SHRA and EHRA employees working a minimum of 20 hours a week).
For more information about benefits eligibility, please visit hr.unc.edu/benefits/eligibility.

 


Need some help getting started?

Follow along with our step-by-step guides.

Online Guide Printable Guide

Open Enrollment Overview

Open Enrollment for all benefits plans will be held Oct. 11–29, 2021. There is a shorter window to make your 2022 elections, so please be sure to prepare, decide and enroll promptly.

It’s easy to enroll in your UNC-CH benefits!

Online | For active employees, enrollment takes place through ConnectCarolina Self Service:

  1. Log in to ConnectCarolina
  2. Choose Self Service from the drop-down menu at the top
  3. Choose the My Benefits tile
  4. Choose Benefits Enrollment on the left
  5. Select Health Insurance
  6. Click Enroll Now
  7. Click Get StartedHeel Yeah!

A confirmation message appears; please review and print a copy for your records.

By phone | You can also call the Enrollment and Eligibility Support Center at 855-859-0966. It is open extended hours during Open Enrollment:
Monday–Friday 8 a.m.–10 p.m. and Saturday 8 a.m.–5 p.m. Please make a note of your case number for your records.

Questions?

UNC Benefits Consultants are available for consultation. View the Open Enrollment Phone and Zoom Availability Sessions for a time that works for you.


2022 Open Enrollment Updates

  • If you are enrolled for health coverage under the State Health Plan, you and your eligible dependents will be automatically enrolled in the 70/30 Plan for 2022. If you want to enroll in the 80/20 Plan, you must actively enroll during the Open Enrollment period between Oct. 11-29, 2021.
  • If you want to reduce your premium under the 70/30 Plan or 80/20 Plan, you MUST complete the tobacco attestation by Oct. 29, 2021, during Open Enrollment. If you attest you are a tobacco user and agree to a FREE tobacco cessation session, you must fulfill that visit at a CVS MinuteClinic OR a Primary Care Provider.
  • The Flexible Spending Accounts (FSAs) require re-enrollment every year, so if you want to participate in either or both of the FSAs, you must make your election during Open Enrollment.
  • The three dental plans through MetLife will continue in 2022. Dental rates for the Low and Classic options will return to 2020 rates; rates for the High option will increase. No waiting period will apply if you switch dental options for 2022. Be sure to review the dental options in the NCFlex 2022 Benefits Guide to choose coverage that best fits your family.

  • Open Enrollment ends Oct. 29, 2022. You will not be able to make benefit elections for 2022 outside of Open Enrollment unless you experience a change in family status or other qualifying life events. You are encouraged to not wait until the last minute to enroll, in case you have questions or need other assistance.

NCFlex–Dental, Flexible Spending, Vision and More

Current rates for all NCFlex benefits except for the Dental plans will stay the same for the 2022 plan year. Dental rates for the Low and Classic options will return to 2020 rates; rates for the High option will increase. No waiting period will apply if you switch dental options for 2022.


Health Care FSA unused funds will roll over from 2021 to 2022

  • If you participated in the Health Care FSA in 2020 or are currently participating for 2021 and you have a minimum balance of $25, your full amount of unused funds will automatically roll over for the 2022 plan year. You can use these funds even if you do not re-enroll in the Health Care FSA for 2022. This temporary unlimited rollover is allowed by the Consolidated Appropriations Act of 2021 in response to the COVID-19 pandemic.
  • If you do re-enroll, you can elect to contribute up to $2,750 to your account in 2022. Note that going forward, starting with the 2023 plan year, the normal annual rollover amount of $550 will apply. To view your FSA account, go to ncflex.padmin.com.


Information Sessions

There are many ways you can get more information about enrollment this year:


UNC Benefits Consultant Open Enrollment Phone and Zoom Availability

This information applies only to UNC-CH benefits-eligible permanent employees (permanent full- and part-time SHRA and EHRA employees working a minimum of 20 hours a week). For more information about benefits eligibility, please visit hr.unc.edu/benefits/eligibility.

Friday, Oct. 22 9 a.m. – noon
Monday, Oct. 25 1 – 4 p.m.
Tuesday, Oct. 26 9 a.m. – noon
Wednesday, Oct. 27 9 a.m. – noon
Thursday, Oct. 28 9 a.m. – noon; 1 – 4 p.m.
Friday, Oct. 29 9 a.m. – noon; 1 – 4 p.m.

 


Retirement Resources

If you are receiving retirement benefits from the UNC Optional Retirement Program (ORP) or Teachers’ and State Employees’ Retirement System (TSERS), medical plan changes are made through the State Retirement System’s ORBIT portal. You may also call 1-855-859-0966 for assistance over the phone.


Phased Retirement Program

If you are faculty participating in the Phased Retirement Program, NCFlex benefit plan changes are made through ConnectCarolina, and medical plan changes are made through the State Retirement System’s ORBIT portal.


Need Help?

If you need help with your Onyen or password, please contact the UNC Help desk at 919-962-HELP or 1-866-962-4457.


Contact the Benefits and Leave Administration Support Center

Emailbenefits@unc.edu
Phone | 919-962-3071
Fax | 919-962-6010

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