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Change is the only constant in life, and we understand that sometimes a change in life means a change in benefits coverage. Major life changes that qualify for a change in plan coverage are called life events. A life event is the only time Carolina staff and faculty can make changes to their benefits coverage outside the annual open enrollment period in October: Employees can update benefits coverage within 30 days of a qualifying life event. Learn more about applicable leave options and available resources for each life event listed below.

How do I add a life event to my benefits coverage?

With a life event, you will update your benefits coverage using the two enrollment portals in ConnectCarolina Self Service. The process of updating your benefits coverage in the two ConnectCarolina portals is called adding a life event. These are the same portals you use each year during open enrollment. You will make changes in the:

  • State Enrollment Portal for health insurance with the State Health Plan.

  • UNC System Enrollment Portal for all other insurance and illness plans.

Click the button link below for step-by-step instructions for adding a life event in both portals.

How do I update other benefits information?

You can update your name and address, designate your beneficiaries, upload documentation and take care of other benefits-related items in ConnectCarolina Service any time of year—outside of open enrollment and without a life event.

View step-by-instructions for the different topics at the link below.

Contact

Emailbenefits@unc.edu
Phone | 919-962-3071

Benefits Consultant Directory by School/Division