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Managing Staff through Stressful Situations
June 30, 2021 @ 9:00 am - 10:00 am
When facing heightened stress, employees react in diverse ways. For some, stress leads to a drop off in performance, lowered morale or emotional outbursts. For others, high-pressure, stressful situations actually become an opportunity to shine. As a manager, it’s difficult to anticipate the multitude of reactions you’re likely to observe during times of stress, and even harder to be equipped with the tools to handle them all. This workshop helps you plan for the expected and the unexpected and provides practical tools for dealing with both positive and negative employee behaviors during stressful times.
By the end of this workshop, you will:
- Anticipate the physical, emotional, cognitive and behavioral reactions you observe among employees
- Describe how personal accountability helps people cope with stressful times
- Handle problematic employee behavior effectively and empathically
- Practice self-care techniques to manage your own stress during challenging times
Date(s): Thursday, June 24, 2021 @ 12:00 p.m.
Wednesday, June 30, 2021 @ 9:00 a.m.
Thursday, October 28, 2021 @ 9:00 a.m.
Expected Duration: 45-60 minutes
Intended Audience: all levels of management
To register Click Here.