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To: HR Officers, Secondary Contacts and Background Check Initiators
From: Noreen Montgomery, Senior Director Employment & Staffing

The background check tile is temporarily unavailable to candidates/appointees. We are working with our campus partners in ITS to resolve the issue as soon as possible and will update you once completed.

During this outage, candidates/appointees will not be able access the background check tile on the Self-Service page in ConnectCarolina to complete the background check questionnaire. However, background check initiators can still submit background check ePARs.

We apologize for the inconvenience and appreciate your patience.


If you should have any questions, please contact the Background Check Unit at (919) 962-5742 or

Categories: HRO
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