Our staff is available to discuss workplace issues with both managers and employees. We can assist in policy interpretation and help both employees and supervisors to think through available options for addressing situations and approaching work-related conversations. Our staff can also review drafts of written communication between supervisors and employees.

Facilitated Conversations

We provide a facilitated conversations program as a means of resolution for management and staff to restore interpersonal and/or workplace disputes. These are voluntary, structured conversations to assist employees and managers to come to a mutually acceptable outcome. A facilitated conversation is separate and distinct from a formal mediation.

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Procedures

The Facilitated Conversations Program is available to all university employees for addressing workplace issues.

  • If an employee requests a facilitated conversation, then all parties involved must agree to participate in order for the facilitated conversation to occur.
  • If a supervisor requests a facilitated conversation for one or more employees (with or without the presence of management), the employees are required to participate.

The requesting party must submit a completed Facilitated Conversation Request Form to E&MR indicating the nature of the issue and the parties involved. E&MR will contact the parties. If the request is accepted (if applicable), then E&MR will assign facilitator(s) and schedule a time and location for the meeting, generally within two weeks of the request. Some facilitation may require more than one meeting.

Upon Request, E&MR will provide a summary of the facilitation to the parties involved.

Training Resources

Organization & Professional Development Programs

Training programs are regularly listed in the Course Catalog provided by the Organization & Professional Development Department in the Office of Human Resources.

We strongly recommend that all supervisors, business managers, and HR Facilitators take the performance management and discipline courses along with other HR policy programs offered in the Catalog. Not only will these programs provide a solid foundation in policy and application but they also give supervisors the basic concepts needed when discussing workplace situations with the Employee & Management Relations staff.

You can check the current availability of programs through the Self-Service portal of ConnectCarolina.

Customized Trainings & Presentations

The above-listed training can be customized for departmental trainings and presentations. We can adjust the length (eg, 1 hr, 2 hr, half-day), content (eg, work plans, managing attendance, case studies), and audience (eg, just managers, just employees) based on your current needs.

We can also provide specially-designed trainings and presentations on other employee relations topics, such as harassment, discrimination, workplace violence, or other specific workplace situations.