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How to Enroll

Open Enrollment

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Back to Open Enrollment

Enrolling in your UNC benefits is easy!

Enrollment takes place online through the ConnectCarolina Self Service My Benefits tile.
To make your elections this year, you will use two enrollment portals:
State Enrollment Portal & UNC System Enrollment Portal.

→ Enroll with State Enrollment Portal:

  • Health insurance
  • Accident
  • Dental
  • Vision
  • Flexible Spending Accounts
  • TRICARE supplement coverage
  • Tobacco Attestation

→ Enroll with UNC System Enrollment Portal:

  • Accidental Death & Dismemberment (AD&D)
  • Cancer & Specified Illness
  • Critical Illness
  • Group Term Life

How to enroll with the State Enrollment Portal:

  1. Log in to ConnectCarolina
  2. Choose Self Service from the drop-down menu at the top
  3. Choose the My Benefits tile
  4. Choose Benefits Enrollment on the left
  5. Choose State Enrollment Portal
  6. Click Enroll Now
  7. Click Get Started

After you make your choices, and they are displayed for you to review and print, you MUST:

  1. Scroll down to the bottom of the page
  2. Click Save Changes or your choices will NOT be recorded
    Do not skip this very important step! If you do not click to save changes, your enrollment in this portal will not be complete.

 

Step-by-Step Guide for State Enrollment Portal | available Oct. 10–28


Updating dependents in the State Enrollment Portal

During Open Enrollment, you may add or delete eligible dependents from your benefit plan. If you are adding dependents to your health plan, the State Health Plan requires that you submit documentation to verify your dependent’s eligibility. Any changes to dependents during Open Enrollment will have an effective date of Jan. 1, 2023.

For information about documentation for dependents:

For further details on updating dependents, please refer to the guide provided within the State Enrollment Portal.

Note: If you are selecting coverage for plans with UNC System Benefits, you will also need to update your dependents in the UNC System Enrollment Portal.

 

Tobacco attestation

Eliminate a $60 monthly tobacco surcharge for 2023 by completing your tobacco attestation. Tobacco users can complete a free tobacco cessation session no later than Nov. 30, 2022, to avoid the monthly $60 charge.

See the HR at UNC Open Enrollment Tobacco Attestation page for details.

You’ll complete your tobacco attestation through the State Enrollment Portal.

 

For more information

For details about the State Health Plan, see the State Health Plan page.

If you have questions about the State Health Plan or need help with the State Enrollment Portal, call the State Eligibility and Enrollment Support Center at 855-859-0966, Monday-Friday, 8 a.m.-10 p.m., and Saturday, 8 a.m.–5 p.m.

 


How to enroll with the UNC System Enrollment Portal:

  1. Log in to ConnectCarolina
  2. Choose Self Service from the drop-down menu at the top
  3. Choose the My Benefits tile
  4. Choose Benefits Enrollment on the left
  5. Choose UNC System Enrollment Portal
  6. Click Continue

After you make your enrollment choices, and they are displayed for you to review, you MUST:

  1. Scroll down and click Submit My Elections
  2. One last pop-up message will appear
  3. Click Accept or your choices will NOT be recorded
  4. Do not skip this very important step! If you do not click to accept, your enrollment in this portal will not be complete.

 

Step-by-Step Guide for UNC Enrollment Portal | available Oct. 10–28


Updating dependents & designating beneficiaries in the UNC System Enrollment Portal

In the UNC System Enrollment portal, you will want to add/update your beneficiary and/or dependent information if you have the following plans:

  • AD&D coverage (both Voluntary and Core)
  • Cancer & Specified Disease
  • Critical Illness
  • Life insurance

For details on updating beneficiaries and/or dependents for these plans, please refer to the guide provided within the UNC System Enrollment Portal.
 

For more information

For details about the UNC Benefits Plan, see the UNC Benefits Plans page for details.

If you have questions or need help with the UNC Enrollment Portal, call the Empyrean University Benefits Service Center at 833-862-1490, Monday-Friday, 9 a.m.-6 p.m.
 
 

Reminders

  • The Open Enrollment window closes at 11:59 p.m. Friday, Oct. 28. Be sure to allow for ample time to complete you enrollment before that time. The enrollment portals will automatically close after 11:59 p.m., Friday, Oct. 28, and elections that are not completed before that time will not be saved. Employees whose elections are not completed when the portals close will be automatically defaulted to enrollment in the Base (70/30) plan and will pay the $60 monthly tobacco surcharge for 2023. This default cannot be changed.
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  • You can save your selections in each portal but must return later to complete enrollment by 11:59 p.m. Friday, Oct. 28. Saved selections will expire when the enrollment portals close at 11:59 p.m. Friday, Oct. 28, and those selections will NOT be registered as submitted and will NOT be in effect for 2023. BE SURE to revisit your saved selections in BOTH portals to complete your enrollment by 11:59 p.m. Friday, Oct. 28.
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  • Review your contact information while you’re in ConnectCarolina. Please take this opportunity to be sure your phone number, email and mailing address are correct in ConnectCarolina so that you do not miss any important information throughout the year.
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    This information applies only to UNC-Chapel Hill benefits-eligible permanent employees (permanent full- and part-time SHRA, EHRA Non-Faculty and Faculty working a minimum of 20 hours a week). For more information about benefits eligibility, please visit hr.unc.edu/benefits/eligibility.