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Toolkit for Managers and Supervisors

We know that the COVID-19 pandemic has been stressful and difficult for all of us. The ever-changing dynamics and transitions may bring up a range of stressors, including concerns about getting COVID, arranging transportation and coordinating family schedules, just to name a few. We ask that managers, supervisors and employees lead conversations and decisions with respect for your colleagues and an understanding that the pandemic has affected our employees in different ways. Starting from a place of kindness and flexibility is the best strategy.

We are here to support managers and supervisors as they help navigate their teams through this time. We’ve included topics that we hope will be helpful, but please reach out to with suggestions for additional content.


Creating a Community

  • Consider sending regular messages to your staff, either in meetings or over email, that encourage an atmosphere of clear and open communication.
  • Acknowledge the experience and the challenges and let them know that you will listen if they need to express concerns.
  • Schedule informal meetings with your staff to answer questions, reconnect and create a sense of community.
  • It may be helpful to remind employees that while their individual experience with COVID-19 is unique, the pandemic has been, and continues to be a shared experience. You may want to encourage them to check out opportunities and stories on the Shared Experience page of this website.
  • Encourage your staff to participate in campus events and wellness opportunities available to employees. View the OHR Work/Life and Wellness events calendar for current listings for gentle yoga, mindfulness and self-compassion, fitness, financial wellbeing and other topics.


Accommodations and Flexibility

COVID-19 Paid Administrative Leave (PAL) and other special leave provisions are available to faculty and staff, including paid work time for permanent and temporary employees for COVID-19 vaccinations. For information about available leave options, visit the COVID-19 leave information page. We encourage managers and supervisors to lead with compassion and be flexible with their employees. Review the accommodations and flexibility page for more guidance.


Tools for Wellness

Mental well-being is just as important as our physical health. Here are some resources for both.

  • The Heels Care Network at makes mental health resources at Carolina easier to locate and access. Find training, get 24/7 crisis support or refer a friend for help — all in one place.
  • We have collected multiple wellness tips and links on the Wellness page.
  • The Employee Assistance Plan is a confidential counseling and resource program that is designed to help University employees and their families deal with both personal and work-related concerns.
  • Basic guidelines for returning safely to campus are found on the Workplace Considerations page.


Other Helpful Resources