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AOB 1501-A

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104 Airport Drive
Chapel Hill, NC 27599 United States

June 2019

Conflict Management Skills for the Workplace

Wednesday, June 19, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: IC0800 Conflict can be a source of anxiety and pain or an opportunity for growth and development. The management of conflict (not its avoidance) is absolutely essential for innovation, diversity, healthy team performance, and organizational effectiveness. This interactive class presents a variety of skills and approaches that can be used in different situations where conflicts arise. These skills are appropriate for addressing issues between peers, between managers and direct reports, and with customers. You will identify behavioral styles, perceptions,…

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Communication Essentials

Wednesday, June 26, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: IC1700 Communication is part of your everyday life, yet the chances are that you have never examined what makes communication more or less effective. From practical conversations with co-workers to how you present yourself to supervisors and customers, learning communication skills is essential to succeeding in the workplace. This class will provide an introduction to key fundamental skills and attitudes that enable you to stay in dialogue even when it is challenging. You will improve your skills at clarifying…

Find out more »

July 2019

It Takes All Types: Intro to MBTI

Thursday, July 11, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: IC0900 Coworker behaviors, which are different from yours, may seem surprising or confusing at times. You might question their actions and even wonder at times about your own motives. Why do we do some of the things we do? This interactive class uses the Myers-Briggs Type Indicator (MBTI) to help examine preferred patterns of behaviors in the workplace so that we can better appreciate the diversity of our coworkers. You will learn the strengths and challenges of different personality…

Find out more »

Valuable Presentation Skills (Day 1 of 2)

Thursday, July 18, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: IC1300 NOTE: This class is a prerequisite for Train the Trainer Imagine delivering a presentation with ease, success, and enjoyment. Yes, but... Where do you begin? How do you clearly communicate your message? How can you address nervousness? This course provides practical tools to handle these questions and many others. Upon completing this program, participants will be able to prepare a presentation by identifying clear goals and objectives, research and organize content effectively; gain tools to effectively interact with…

Find out more »

Customer Service Skills

Friday, July 19, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: BE2000 Effective customer service, both external and internal, is critical to the success of the University. UNC customers include internal and external faculty and staff, students, parents, alumni, and community partners. This program introduces skills needed to enhance customer relations, deliver top quality service, handle difficult customers, and say “no” without inflaming the customer. As a result of this seminar, you will be able to recognize the importance of customer service in retaining customers as well as in building…

Find out more »

Valuable Presentation Skills (Day 2 of 2)

Thursday, July 25, 2019 @ 8:30 am - 4:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: IC1300 NOTE: This class is a prerequisite for Train the Trainer Imagine delivering a presentation with ease, success, and enjoyment. Yes, but... Where do you begin? How do you clearly communicate your message? How can you address nervousness? This course provides practical tools to handle these questions and many others. Upon completing this program, participants will be able to prepare a presentation by identifying clear goals and objectives, research and organize content effectively; gain tools to effectively interact with…

Find out more »

10 Strategies for Improving Finances

Monday, July 29, 2019 @ 3:00 pm - 4:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: WL0029 The current economic climate brings both challenges and opportunities from a financial perspective. You may wonder during these challenging times: “What should I be most careful about” and “What should my family and I work towards?” The 10 financial tips discussed in this workshop will get you on the road to financial wellbeing during challenging times. Workshop Objectives: Identify the most pressing/immediate financial steps to take in your life Describe why an emergency fund is an absolute necessity…

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Planning for Parental Leave

Wednesday, July 31, 2019 @ 12:00 pm - 1:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: WL2680 UNC-Chapel Hill provides faculty and staff who become parents, by either birth or adoption or foster-care placement of a minor child, with leave to allow for the healthy recovery of the primary caregiver, bonding with the adopted child, and/or a period of family adjustment. This workshop provides an overview of the parental leave process and addresses frequently asked questions regarding maternity and paternity leave such as, “How does FMLA work?”, “When and how do I apply for leave?”,…

Find out more »

August 2019

Moving from Peer to Manager

Thursday, August 1, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: SM5100 When you are a peer and have a good relationship with your co-workers, everything can move along and peak performance can be attained. However, when one peer gets tapped to be the manager or supervisor, all relationships must change. Transitions like this are challenging in ideal situations, but making changes within reporting relationships, even when the change is anticipated, can test a team’s flexibility. Participants will learn about the process of moving from peer to manager and what…

Find out more »

Let’s Talk TSERS (Teachers’ and State Employees’ Retirement System)

Tuesday, August 6, 2019 @ 9:00 am - 12:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: WL1311 This half-day retirement workshop provides information on when employees are eligible to retire, how to calculate their payment and what other benefits are available in retirement. This workshop is ideal for employees who are considering retirement and want to explore their options. All UNC-Chapel Hill faculty and staff are invited to register for and attend the various courses offered by the Office of Human Resources Organization and Professional Development team. To register for courses: Visit: connectcarolina.unc.edu Log in: Your…

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Introduction to Situational Leadership

Thursday, August 8, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: SM5600 Sometimes leaders feel like they are speaking a different language than those they are leading. Situational Leadership II®, as developed by Kenneth Blanchard, provides a common language for managers and employees. Learning how to align goals and diagnose development levels will provide information for leaders to adapt their leadership styles. Partnering for performance will help teams and individuals to grow and become competent and committed contributors. All UNC-Chapel Hill faculty and staff are invited to register for and…

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Time Management Tools: To Do Lists, Calendars & More

Thursday, August 8, 2019 @ 2:00 pm - 3:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: PD0031 It seems that more than ever, people are living busy, chaotic lives that often leave them feeling overwhelmed and out of control. Between work, parental responsibilities, community involvement, exercise, hobbies, friendships, family responsibilities and more, sometimes it feels as if keeping track of it all is just impossible. Fortunately, there are many tools available to help people gain control, though sometimes sorting through what’s available can add what seems like even more chaos to life. Smartphones, day planners,…

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Conflict Management Skills for the Workplace

Tuesday, August 13, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: IC0800 Conflict can be a source of anxiety and pain or an opportunity for growth and development. The management of conflict (not its avoidance) is absolutely essential for innovation, diversity, healthy team performance, and organizational effectiveness. This interactive class presents a variety of skills and approaches that can be used in different situations where conflicts arise. These skills are appropriate for addressing issues between peers, between managers and direct reports, and with customers. You will identify behavioral styles, perceptions,…

Find out more »

Friendly Persuasion: How To Get The Things You Want and Need

Thursday, August 15, 2019 @ 12:00 pm - 1:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: PD0028 While it’s true that some people are intuitively good at persuading others, for most of us the most reliable path to success lies in knowing what we want to achieve and systematically deciding how we want to go about achieving it. Persuasion is a skill that everyone in the organization uses to accomplish goals. Used effectively, persuasion can lead to solutions that work in everyone’s best interest. This workshop will provide you with communication techniques to get the…

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It Takes All Types: Intro to MBTI

Wednesday, August 21, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: IC0900 Coworker behaviors, which are different from yours, may seem surprising or confusing at times. You might question their actions and even wonder at times about your own motives. Why do we do some of the things we do? This interactive class uses the Myers-Briggs Type Indicator (MBTI) to help examine preferred patterns of behaviors in the workplace so that we can better appreciate the diversity of our coworkers. You will learn the strengths and challenges of different personality…

Find out more »

Mindfulness: Being Present in Your Work and Life

Monday, August 26, 2019 @ 3:00 pm - 4:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: WL0038 The idea of mindfulness or being mindful is complete engagement in the present moment. It is a state where you are not thinking, reflecting, judging or deciding, but are instead simply experiencing the things currently in your available experience. In many ways people are largely unaware of our present moment, and often operate on “auto-pilot” to some degree. The auto-pilot mode is our default mode of operation. Even when we find ourselves in a pleasurable quiet moment…

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Navigating the FMLA

Wednesday, August 28, 2019 @ 9:00 am - 10:30 am
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: WL0017 This training will provide an overview of the Family & Medical Leave Act (FMLA) and the University’s own FMLA policy and practices. Participants will learn how to recognize an employee’s need for FMLA leave, how to talk to them about FMLA leave, and when to direct them to OHR Benefits & Leave Administration for guidance. Participants will gain an understanding of the employee’s, departments, and Leave Administration’s roles and responsibilities throughout the FMLA leave process. Intended Audience:…

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September 2019

EHRA Non-Faculty HR Topics

Wednesday, September 11, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
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Course Number: HR0500 This workshop covers a variety of HR topics specific to EHRA Non-Faculty employees and related policies and procedures. This class includes a brief overview of the EHRA Non-Faculty employee types and terms, job classification and position approval process, appointment and termination process and procedures, compensation and pay policies, performance management, grievance process, and employee leave policies. This course is suited for someone seeking a better understanding of the terminology, policy and procedures encountered by those involved in…

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Customer Service Skills

Tuesday, September 17, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: BE2000 Effective customer service, both external and internal, is critical to the success of the University. UNC customers include internal and external faculty and staff, students, parents, alumni, and community partners. This program introduces skills needed to enhance customer relations, deliver top quality service, handle difficult customers, and say “no” without inflaming the customer. As a result of this seminar, you will be able to recognize the importance of customer service in retaining customers as well as in…

Find out more »

Digital Records Management 101

Thursday, September 19, 2019 @ 9:30 am - 10:30 am
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Are your hard drives cluttered with old records? Have you found a box of old floppy disks? Have you recently been tasked with managing documents for your team, but feel uncertain where to begin? Join us for Digital Records Management 101 to learn about the basics of records management for digital records. We will discuss important policies that govern the retention of records at UNC, the legal ramifications of records management, and provide tips on using the General Records Retention…

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Performance Management & Disciplinary Processes for SHRA Employees

Monday, September 23, 2019 @ 8:30 am - 12:30 pm
|Recurring Event (See all)

An event every 2 days that begins at 8:30 am, repeating until September 27, 2019

AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: HR2500 Performance Management and Disciplinary Process course is a 3-day class that explores the new SHRA Performance Management System, the SHRA Disciplinary Process, as well as, the SHRA Grievance Process. In addition to learning all aspects of the policies, participants will practice setting work expectations and individual goal creation, as well as analyzing and discussing multiple case studies. This course is designed for employees that manage SHRA employees and those preparing to take the next step into management. All…

Find out more »

Let’s Talk TSERS (Teachers’ and State Employees’ Retirement System)

Tuesday, September 24, 2019 @ 9:00 am - 12:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: WL1311 This half-day retirement workshop provides information on when employees are eligible to retire, how to calculate their payment and what other benefits are available in retirement. This workshop is ideal for employees who are considering retirement and want to explore their options. All UNC-Chapel Hill faculty and staff are invited to register for and attend the various courses offered by the Office of Human Resources Organization and Professional Development team. To register for courses: Visit: connectcarolina.unc.edu Log in: Your…

Find out more »

How to Deal with a Difficult Person

Wednesday, September 25, 2019 @ 1:30 am - 2:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: PD0006 At one time or another, we have all dealt with a difficult person. Whether they are hard to communicate with, acting defensive or just handling a situation inappropriately, interactions with difficult people can affect our confidence, mood and focus. Learning to recognize and cope with common difficult behaviors in ourselves and others can help make difficult encounters much more manageable. Workshop Objectives: Identify common “difficult” behaviors Describe what motivates most difficult behaviors Identify distinctions between passive, aggressive and…

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Performance Management & Disciplinary Processes for SHRA Employees

Wednesday, September 25, 2019 @ 8:30 am - 12:30 pm
|Recurring Event (See all)

An event every 2 days that begins at 8:30 am, repeating until September 27, 2019

AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: HR2500 Performance Management and Disciplinary Process course is a 3-day class that explores the new SHRA Performance Management System, the SHRA Disciplinary Process, as well as, the SHRA Grievance Process. In addition to learning all aspects of the policies, participants will practice setting work expectations and individual goal creation, as well as analyzing and discussing multiple case studies. This course is designed for employees that manage SHRA employees and those preparing to take the next step into management. All…

Find out more »

Performance Management & Disciplinary Processes for SHRA Employees

Friday, September 27, 2019 @ 8:30 am - 12:30 pm
|Recurring Event (See all)

An event every 2 days that begins at 8:30 am, repeating until September 27, 2019

AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: HR2500 Performance Management and Disciplinary Process course is a 3-day class that explores the new SHRA Performance Management System, the SHRA Disciplinary Process, as well as, the SHRA Grievance Process. In addition to learning all aspects of the policies, participants will practice setting work expectations and individual goal creation, as well as analyzing and discussing multiple case studies. This course is designed for employees that manage SHRA employees and those preparing to take the next step into management. All…

Find out more »

October 2019

Managing Anger at Home and at Work

Thursday, October 3, 2019 @ 9:00 am - 10:00 am
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Problems with anger management can result in performance issues at work, relationship issues at home and even health problems. This course will address the fundamentals of managing anger through exercises, discussion and development of a personal anger-management plan. Workshop Objectives: Understand the purpose of anger and what triggers it Describe ways of monitoring anger Describe strategies for managing anger Identify resources available for continued work on anger management All UNC-Chapel Hill faculty and staff are invited to register for and…

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Managing Projects Successfully (2-Day Course)

Monday, October 7, 2019 @ 8:30 am - 4:30 pm
|Recurring Event (See all)

An event every day that begins at 8:30 am, repeating until October 8, 2019

AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: PM0200 Designed to improve proficiency in planning, scheduling, budgeting, and controlling projects, this course distinguishes itself from other project management curriculums by addressing project management realities often overlooked:  the critical skills of leadership, communication and team-building. This multidisciplinary approach to managing projects provides a breadth of knowledge and skill that helps participants become efficient and effective project managers. At the end of the session participants will be able to define the characteristics of a successful project and describe the…

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Managing Projects Successfully (2-Day Course)

Tuesday, October 8, 2019 @ 8:30 am - 4:30 pm
|Recurring Event (See all)

An event every day that begins at 8:30 am, repeating until October 8, 2019

AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: PM0200 Designed to improve proficiency in planning, scheduling, budgeting, and controlling projects, this course distinguishes itself from other project management curriculums by addressing project management realities often overlooked:  the critical skills of leadership, communication and team-building. This multidisciplinary approach to managing projects provides a breadth of knowledge and skill that helps participants become efficient and effective project managers. At the end of the session participants will be able to define the characteristics of a successful project and describe the…

Find out more »

Valuable Presentation Skills (Day 1 of 2)

Thursday, October 10, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: IC1300 NOTE: This class is a prerequisite for Train the Trainer Imagine delivering a presentation with ease, success, and enjoyment. Yes, but... Where do you begin? How do you clearly communicate your message? How can you address nervousness? This course provides practical tools to handle these questions and many others. Upon completing this program, participants will be able to prepare a presentation by identifying clear goals and objectives, research and organize content effectively; gain tools to effectively interact with…

Find out more »

Communication Essentials

Wednesday, October 16, 2019 @ 12:30 pm - 4:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: IC1700 Communication is part of your everyday life, yet the chances are that you have never examined what makes communication more or less effective. From practical conversations with co-workers to how you present yourself to supervisors and customers, learning communication skills is essential to succeeding in the workplace. This class will provide an introduction to key fundamental skills and attitudes that enable you to stay in dialogue even when it is challenging. You will improve your skills at clarifying…

Find out more »

Valuable Presentation Skills (Day 2 of 2)

Thursday, October 17, 2019 @ 8:30 am - 4:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: IC1300 NOTE: This class is a prerequisite for Train the Trainer Imagine delivering a presentation with ease, success, and enjoyment. Yes, but... Where do you begin? How do you clearly communicate your message? How can you address nervousness? This course provides practical tools to handle these questions and many others. Upon completing this program, participants will be able to prepare a presentation by identifying clear goals and objectives, research and organize content effectively; gain tools to effectively interact with…

Find out more »

Understanding How Your Emotions Impact Interactions with Older Loved Ones

Thursday, October 24, 2019 @ 12:00 pm - 1:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: WL0051 Many emotions arise when we think about our loved ones’ aging or needing care. Emotions can include anger, fear, sadness, resentment and hope. In communicating with the older adults in our life, we need to be aware of the emotions we’re experiencing and what they represent, to ensure that we have healthy, productive interactions. When we haven’t fully processed our feelings or thoughts, they sometimes come out in negative ways, whether it is through negative behaviors, thoughts or…

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Basics of Estate Planning

Monday, October 28, 2019 @ 3:00 pm - 4:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: WL0006 Although most people think estate planning is for just the elderly, it is actually important everyone else, too - especially for those with minor children, substantial assets or unusual circumstances. Estate planning can allow one to make decisions on who receives his or her estate, make arrangements for disability, medical care and guardianship for minor children. Properly done, estate planning can remove many burdens from surviving family members during a stressful time. Workshop Objectives: Define estate planning Describe…

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It Takes All Types: Intro to MBTI

Tuesday, October 29, 2019 @ 12:30 pm - 4:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: IC0900 Coworker behaviors, which are different from yours, may seem surprising or confusing at times. You might question their actions and even wonder at times about your own motives. Why do we do some of the things we do? This interactive class uses the Myers-Briggs Type Indicator (MBTI) to help examine preferred patterns of behaviors in the workplace so that we can better appreciate the diversity of our coworkers. You will learn the strengths and challenges of different personality…

Find out more »

Running Effective Meetings

Thursday, October 31, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: BE3000 If you lead meetings in your current role, then this class is designed for you! Poorly led meetings are cited as one of the biggest time wasters and de-motivators of our work lives. Participants will learn when to call a meeting, how to prepare for a meeting and how to keep meetings brief and productive. Strategies for using tools such as agendas, minutes and ground rules to maximize productivity will be presented. Participants will also learn tips for…

Find out more »

November 2019

Performance Management & Disciplinary Processes for SHRA Employees

Monday, November 4, 2019 @ 8:30 am - 12:30 pm
|Recurring Event (See all)

An event every 2 days that begins at 8:30 am, repeating until November 8, 2019

AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: HR2500 Performance Management and Disciplinary Process course is a 3-day class that explores the new SHRA Performance Management System, the SHRA Disciplinary Process, as well as, the SHRA Grievance Process. In addition to learning all aspects of the policies, participants will practice setting work expectations and individual goal creation, as well as analyzing and discussing multiple case studies. This course is designed for employees that manage SHRA employees and those preparing to take the next step into management. All…

Find out more »

Performance Management & Disciplinary Processes for SHRA Employees

Wednesday, November 6, 2019 @ 8:30 am - 12:30 pm
|Recurring Event (See all)

An event every 2 days that begins at 8:30 am, repeating until November 8, 2019

AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: HR2500 Performance Management and Disciplinary Process course is a 3-day class that explores the new SHRA Performance Management System, the SHRA Disciplinary Process, as well as, the SHRA Grievance Process. In addition to learning all aspects of the policies, participants will practice setting work expectations and individual goal creation, as well as analyzing and discussing multiple case studies. This course is designed for employees that manage SHRA employees and those preparing to take the next step into management. All…

Find out more »

Managing SHRA Positions and Pay

Thursday, November 7, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: HR4000 This course will provide information on the SHRA Career Banding structure, writing position descriptions, managing position attributes, understanding pay rules and ranges, making pay decisions, applying wage/hour regulations, evaluating employee competencies, and completing associated forms and documentation. Recommended primarily for HR Officers and HR Representatives. All UNC-Chapel Hill faculty and staff are invited to register for and attend the various courses offered by the Office of Human Resources Organization and Professional Development team. To register for courses: Visit: connectcarolina.unc.edu…

Find out more »

Performance Management & Disciplinary Processes for SHRA Employees

Friday, November 8, 2019 @ 8:30 am - 12:30 pm
|Recurring Event (See all)

An event every 2 days that begins at 8:30 am, repeating until November 8, 2019

AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: HR2500 Performance Management and Disciplinary Process course is a 3-day class that explores the new SHRA Performance Management System, the SHRA Disciplinary Process, as well as, the SHRA Grievance Process. In addition to learning all aspects of the policies, participants will practice setting work expectations and individual goal creation, as well as analyzing and discussing multiple case studies. This course is designed for employees that manage SHRA employees and those preparing to take the next step into management. All…

Find out more »

Moving from Peer to Manager

Wednesday, November 13, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: SM5100 When you are a peer and have a good relationship with your co-workers, everything can move along and peak performance can be attained. However, when one peer gets tapped to be the manager or supervisor, all relationships must change. Transitions like this are challenging in ideal situations, but making changes within reporting relationships, even when the change is anticipated, can test a team’s flexibility. Participants will learn about the process of moving from peer to manager and what…

Find out more »

Introduction to Situational Leadership

Thursday, November 14, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: SM5600 Sometimes leaders feel like they are speaking a different language than those they are leading. Situational Leadership II®, as developed by Kenneth Blanchard, provides a common language for managers and employees. Learning how to align goals and diagnose development levels will provide information for leaders to adapt their leadership styles. Partnering for performance will help teams and individuals to grow and become competent and committed contributors. All UNC-Chapel Hill faculty and staff are invited to register for and…

Find out more »

Let’s Talk ORP (Optional Retirement Plan)

Tuesday, November 19, 2019 @ 9:00 am - 11:00 am
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Cours Number: WL0042 This retirement workshop provides detailed information on the Optional Retirement Plan (ORP) and dispels common misconceptions about retirement planning. TIAA and Fidelity Representatives will be present to answer questions and schedule personal financial planning sessions. This workshop is ideal for employees who are enrolled in the ORP and want to explore their options. All UNC-Chapel Hill faculty and staff are invited to register for and attend the various courses offered by the Office of Human Resources Organization and Professional…

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Planning for Parental Leave

Wednesday, November 20, 2019 @ 12:00 pm - 1:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: WL2680 UNC-Chapel Hill provides faculty and staff who become parents, by either birth or adoption or foster-care placement of a minor child, with leave to allow for the healthy recovery of the primary caregiver, bonding with the adopted child, and/or a period of family adjustment. This workshop provides an overview of the parental leave process and addresses frequently asked questions regarding maternity and paternity leave such as, “How does FMLA work?”, “When and how do I apply for leave?”,…

Find out more »

Managing Holiday Stress

Thursday, November 21, 2019 @ 12:00 pm - 1:00 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: 0045 The approaching holiday season brings many expectations. Often this makes us feel like we are being pulled in a hundred different directions. There are office parties to attend, family get-togethers to schedule, children’s holiday recitals and gifts to buy. The holidays can be one of the happiest times of the year, yet it can also be one of the most stressful. Maintaining balance and keeping stress from overwhelming you are the keys to an enjoyable holiday season. This…

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December 2019

Customer Service Skills

Tuesday, December 3, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: BE2000 Effective customer service, both external and internal, is critical to the success of the University. UNC customers include internal and external faculty and staff, students, parents, alumni, and community partners. This program introduces skills needed to enhance customer relations, deliver top quality service, handle difficult customers, and say “no” without inflaming the customer. As a result of this seminar, you will be able to recognize the importance of customer service in retaining customers as well as in…

Find out more »

Communication Essentials

Wednesday, December 4, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: IC1700 Communication is part of your everyday life, yet the chances are that you have never examined what makes communication more or less effective. From practical conversations with co-workers to how you present yourself to supervisors and customers, learning communication skills is essential to succeeding in the workplace. This class will provide an introduction to key fundamental skills and attitudes that enable you to stay in dialogue even when it is challenging. You will improve your skills at clarifying…

Find out more »

Running Effective Meetings

Thursday, December 12, 2019 @ 8:30 am - 12:30 pm
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
+ Google Map

Course Number: BE3000 If you lead meetings in your current role, then this class is designed for you! Poorly led meetings are cited as one of the biggest time wasters and de-motivators of our work lives. Participants will learn when to call a meeting, how to prepare for a meeting and how to keep meetings brief and productive. Strategies for using tools such as agendas, minutes and ground rules to maximize productivity will be presented. Participants will also learn tips for…

Find out more »

Navigating the FMLA

Wednesday, December 18, 2019 @ 9:00 am - 10:30 am
AOB 1501-A, 104 Airport Drive
Chapel Hill, NC 27599 United States
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Course Number: WL0017 This training will provide an overview of the Family & Medical Leave Act (FMLA) and the University’s own FMLA policy and practices. Participants will learn how to recognize an employee’s need for FMLA leave, how to talk to them about FMLA leave, and when to direct them to OHR Benefits & Leave Administration for guidance. Participants will gain an understanding of the employee’s, departments, and Leave Administration’s roles and responsibilities throughout the FMLA leave process. Intended Audience:…

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