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Frequently Contacted Units

 
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Employment Verification

To make the employment verification process more secure and to speed up the verification process for our employees and verifiers, UNC has contracted with Experian Verify, a leading national provider of employment verification solutions for employers. Experian Verify is free to UNC-Chapel Hill and its employees.

Process for Verifiers

Complete the employment verification online at experianverify.com.

To do so:

• In the “I’m a Verifier” section of the Experian Verify page, click the option “Register as a new verifier.”
• On the next page, choose the “Verifier” option.
• Follow the prompted steps on the next page/s to complete registration.
• The employer is UNC-Chapel Hill.

Please note:

• All requests must be submitted online.
• A copy of the employee signed authorization is required. You will be prompted during the request process to upload or fax the authorization form to Experian Verify.

Process for Employees

If you need proof of employment or income (as for a home or auto loan), the verifier (such as a mortgage lender or bank) should complete the employment verification online at experianverify.com. The requesting business should register as a verifier and submit the request online (see instructions above).

Use the Experian Verify employee portal if you need any of the following:

• Letter verifying your employment.
• Letter verifying your income.
• Public Service Loan Forgiveness form to be completed. See also the “More about PSLF process” section below.

If you need a letter for a work or travel visa, contact Experian Verify support at 404-382-5400, option 4. You will be provided instructions on how to obtain a copy of your verification.
 

Required information

To complete the employment verification, verifiers will need:

• Your full social security number
• Your first and last name
• Name of your employer
• Signed authorization form

Verifiers will NOT need an employer code or salary pin.
 

Registering with Experian Verify

If you have not previously registered for Experian Verify (formerly uConfirm):

• Create an account with Experian Verify
• Follow instructions to set up account using access code: 3A47FC9D.

If you have previously registered with Experian Verify (formerly uConfirm):

• Log in to the Experian Employee portal.

If you had previously registered with uConfirm, your account should have automatically transferred to the Experian Verify platform, so you should be able to log in using the same credentials you used for uConfirm.

Letters to verify income and employment

To complete your verification:

1. Log in to the Experian Verify employee portal
• If you have not previously registered for Experian Verify (formerly uConfirm), create an account with Experian Verify using access code: 3A47FC9D.
2. Click on the tab corresponding to your request:
• Letter verifying employment: “EMPLOYMENT letter” tab.
• Letter verifying income: “INCOME” letter tab.
• Public Service Loan Forgiveness form: “Public Service Loan Forgiveness Document” tab.

If you need a letter for a work or travel visa, contact Experian Verify support at 404-382-5400, option 4. You will be provided instructions on how to obtain a copy of your verification.
 

Completing the PSLF form

To complete your PSLF form with Experian Verify:

1. Log in to the Experian Verify employee portal
• If you have not previously registered for Experian Verify (formerly uConfirm), create an account with Experian Verify using access code: 3A47FC9D.
2. Click on the tab corresponding to your request:
• Letter verifying employment: “EMPLOYMENT letter” tab.
• Letter verifying income: “INCOME” letter tab.
• Public Service Loan Forgiveness form: “Public Service Loan Forgiveness Document” tab.

The process for completing a Public Service Loan Forgiveness form depends on whether the period of employment at UNC-Chapel Hill to be certified is continuous. This applies to both current and former UNC-Chapel Hill employees.

If you worked continuously at UNC-Chapel Hill during the period of employment being certified:

1. Submit your request online at the Experian Verify employee portal.
2. Experian Verify will check the dates and certify the time if it is accurate; they will then provide the employee with the certified PSLF form.
3. You will then submit the certified PSLF form you receive from Experian Verify to the US Department of Education; submission instructions and options should be located on the form.

If you had a break in service at UNC-Chapel Hill during the period of employment being certified:

1. Send your PSLF as an email attachment to hr_records@unc.edu.
2. UNC HR Records will complete the Employer section and return the form as an email attachment.
3. You will then submit the certified PSLF form you receive from UNC HR Records to the US Department of Education; submission instructions and options should be located on the form.

Process for Social Service Agencies

Please fax or email your request to Experian Verify at (404) 829-1336 or verify@experian.com for fulfillment. Be sure to include a return fax number or email address for your social service agency. You may also register for a Social Service verifier account on experianverify.com to obtain free social service verifications. For questions, please call (404) 382-5400.

Need help?

Please contact Experian Verify’s Customer Support at 404-382-5400 or email verify.support@experian.com.

 
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Office Location

The Office of Human Resources (OHR) for UNC-Chapel Hill is located in the Administrative Office Building (AOB) at 104 Airport Drive, Chapel Hill, NC 27599, approximately 1.5 miles north of the main campus.