Employee Assistance Program (EAP)
From financial pressures to workplace stress and family issues, life can be challenging. If you need help, the UNC-Chapel Hill Employee Assistance Program (EAP) is available.
The EAP is a confidential counseling and resource program that is designed to help University employees and their families deal with both personal and work-related concerns.
Trained counselors are available by phone 24 hours a days, seven days a week through the University’s EAP offered by GuidanceResources. You or your family members may call the EAP at anytime. Call GuidanceResources toll-free 24 hours a day at 877-314-5841.
GuidanceResources EAP Service (24 hours a day):
877-314-5841
Online resources at www.guidanceresources.com
- At the home page, click “I am a first-time user”
- At the top of the next page, enter the Organization Web ID TARHEELS and complete the remainder of the boxes with your desired username and password and other requested information
- On subsequent visits, use the username and password you established on your first visit to access resources
- App available as GuidanceResources Now with web ID TARHEELS
EAP Counselors can help with:
- Family issues, including marriage/partner tension, divorce and parenting concerns
- Depression and anxiety
- Workplace concerns, including communication with co-workers and other job stress issues
- Grieving the loss of a loved one
- Managing change and personal stress
- Alcohol and drug dependency issues
- Financial concerns
- Fear and anger associated with health problems
- Domestic violence
Services offered by the EAP:
- On-campus employee assessments
- Telephone assessments
- Crisis and Risk Assessment
- Self Assessment Tools
- Supervisory/managerial training and consultations
- Online resources
GuidanceResources EAP Service (24 hours a day):
877-314-5841
Online resources at www.guidanceresources.com
- At the home page, click “I am a first-time user”
- At the top of the next page, enter the Organization Web ID TARHEELS and complete the remainder of the boxes with your desired username and password and other requested information
- On subsequent visits, use the username and password you established on your first visit to access resources