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Providing care for another adult is complex and presents a variety of challenges including managing another person’s health, medical care, legal and financial responsibilities as well as taking care of one’s self, relationships and work responsibilities. Resources and services are available at the University, in the community, and through government programs that can help you with the challenges of family caregiving.

Finding proper elder care services for your loved one can be a challenge. The experts at GuidanceResources® can offer support, resources and information to help you and your family make these important decisions.

Call or go online 24/7 for free and confidential assistance with these and
other elder care issues:

  • Long-term care insurance
  • Paying for elder care
  • Dealing with caregiver stress
The Seniors’ Health Insurance Information Program (SHIIP) answers questions and counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare prescription drug plans, long-term care insurance and other health insurance concerns. The counselors offer free and unbiased counseling on Medicare health care products. The North Carolina SMP Program provides assistance with Medicare/Medicaid billing errors, fraud and abuse.
The program acts as a link between senior citizens and information about their health insurance. You can contact SHIIP at 1-800-443-9354 or (919) 807-6900.
  • Triangle J Area Agency on Aging (TJAAA) focuses on its partnership efforts as a means of leveraging a quality continuum of support for the region’s older adults.
  • Orange County Department on Aging (OCDOA) is a one-stop resource where older adults and caregivers can meet their social, mental, physical, financial, and day-to-day practical needs.

Helping Heels Directory

The Helping Heels list is a directory of individuals affiliated with the university who offer childcare, elder care or pet sitting services.