To: HR Officers and Secondary Contacts; Business Managers
From: Noreen Montgomery, Senior Director of Employment & Staffing, Office of Human Resources
In an effort to provide continuing education and ensure compliance with university policy, all current and new background check preparers (HR representatives and select business office personnel) who initiate background check requests in CastleBranch will be required to complete a new background check computer-based training module.
Effective December 15, 2018, background check preparers will be able to access the computer-based training via the Sakai website. The training, which consists of a training video and knowledge test, includes a review of the background check policy and procedure, program enhancements, as well as tips and tricks to avoid common mistakes. Preparers must achieve a score of 90 percent or better to pass the knowledge test. This week, the Office of Human Resources (OHR) will send an email with training information and instructions to each background check preparer who has access to CastleBranch.
New background check preparers must complete this training prior to receiving user access credentials to the CastleBranch system. Current background check preparers are expected to complete this training no later than March 1, 2019, in order to retain their access to the CastleBranch system.
We would like to take this opportunity to thank you in advance for sharing this information and ensuring that all background check preparers in your school/division complete the mandatory computer-based training prior to March 1. If you have any questions, please call the OHR background check hotline at (919) 962-5742 or email at firstname.lastname@example.org.