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May 2019

Laughter, Humor, and Play to Reduce Stress and Solve Problems: Webinar

Wednesday, May 1, 2019 @ 12:00 pm - 1:00 pm

Course Number: WL0037 Professional comedians shouldn’t be the only people to use smiling, laughter, humor and play as part of their daily routine. These skills are valuable for everyone. A good smile has long been a key tool for anyone who needs to influence others. Laughter is now shown to improve our pain tolerance. Humor and play can be the building blocks of problem-solving. Together they can improve our happiness and effectiveness. Webinar Objectives: Understand the benefits of smiling for: Improving…

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Using Reason to Resolve Conflict: Webinar

Tuesday, May 7, 2019 @ 11:00 am - 12:00 pm

Course Number: PD0025 Whether they take place in the workplace or in one’s personal life, conflicts are inevitable; however, that does not mean that they must always be damaging. When emotions are understood and reason is used to handle conflict, the result can actually be strengthened relationships rather than damaged ones. This workshop discusses how you can replace pure emotion with rational decision-making when dealing with conflict. Workshop Objectives: Identify the potential outcomes of conflict: Describe what happens when conflict is…

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Emotional Intelligence: Webinar

Thursday, May 9, 2019 @ 1:00 pm - 2:00 pm

Course Number: PD0021 Implementing discipline over our emotional life is difficult and requires lifelong practice. Being able to choose to act or respond in a particular manner is preferable to re-acting on a consistent basis, yet it is difficult. Enhancing emotional intelligence improves our ability to master our emotional functioning. High emotional intelligence can improve our communications with all others, enhance our perception of satisfaction with ourselves and our lives and increase our productiveness overall. Workshop Objectives: Describe the difference between…

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June 2019

Initiating Difficult Conversations: Webinar

Tuesday, June 4, 2019 @ 12:00 pm - 1:00 pm

Course Number: PD0019 There are conversations in which the stakes are high: asking for a raise, ending a relationship, giving a critical performance review, confronting disrespectful behavior, apologizing or disagreeing within a group. This workshop is about developing the skills to initiate the conversations which most people find difficult, unpleasant and generally avoid. You will learn the practical skills involved in framing a problem without blame or defensiveness and how to keep the conversation productive. Workshop Objectives: Describe why arguing never…

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Developing Creativity: Webinar

Wednesday, June 5, 2019 @ 3:00 pm - 4:00 pm

Course Number: PD0024 In today’s increasingly competitive business climate, there is a need for continuous innovation and value-added solutions. Individuals and organizations alike are discovering that new ideas have become the global currency of the future. Unfortunately, though, as adults, we often limit our thinking and problem solving to fit known patterns and solutions by creating boundaries around our problems and circumstances. Enhancing our creativity can help us break through these boundaries. Workshop Objectives: Identify the basics of creativity and innovation…

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Overcoming Procrastination: Webinar

Wednesday, June 12, 2019 @ 9:00 am - 10:00 am

Course Number: PD0008 Procrastination is rampant in today’s business world. Sure, it’s easy to blame others for your inability to get things done—demanding bosses, or coworkers who interrupt you for help. But be honest, how often is it your own fault? Are you simply putting off doing what will still be in your in-box tomorrow? Do you make statements such as: “I don’t have time to do it,” “It makes sense to do the smaller tasks first to get them out…

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