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October 2019

Initiating Difficult Conversations: Webinar

Tuesday, October 22, 2019 @ 12:00 pm - 1:00 pm

Course Number: PD0019 There are conversations in which the stakes are high: asking for a raise, ending a relationship, giving a critical performance review, confronting disrespectful behavior, apologizing or disagreeing within a group. This workshop is about developing the skills to initiate the conversations which most people find difficult, unpleasant and generally avoid. You will learn the practical skills involved in framing a problem without blame or defensiveness and how to keep the conversation productive. Workshop Objectives: Describe why arguing never…

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November 2019

How to Deal with a Difficult Person: Webinar

Thursday, November 7, 2019 @ 12:00 pm - 1:00 pm

Course Number: PD0029 At one time or another, we have all dealt with a difficult person. Whether they are hard to communicate with, acting defensive or just handling a situation inappropriately, interactions with difficult people can affect our confidence, mood and focus. Learning to recognize and cope with common difficult behaviors in ourselves and others can help make difficult encounters much more manageable. Workshop Objectives: Identify common “difficult” behaviors Describe what motivates most difficult behaviors Identify distinctions between passive, aggressive and…

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Secrets to Self-Motivation: Webinar

Monday, November 11, 2019 @ 3:00 pm - 4:00 pm

Course Number: WL0048 We can do anything we set our minds to. But sometimes it can feel like our brains are working against us when it comes to achieving our goals. Plans to learn a new skill, to get in shape or to save money keep getting pushed back in the hopes that the Future You will handle it “someday.” Your attitude and beliefs about your likelihood of success can predict whether or not you actually succeed. If you actively…

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Being Part of a Multi-Generational Team: Webinar

Wednesday, November 13, 2019 @ 3:00 pm - 4:00 pm

Course Number: PD0022 For the first time in history, there is the possibility that an organization can have four distinct generations in the workforce. While we need to be careful not to make too many generalizations about different age groups, it is helpful to categorize some aspects of each group’s behavior, needs and working styles to promote working relationships built on mutual understanding. This session will provide each participant with the understanding of the different working styles, preferences and how each…

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From Smoker to Smoke Free: Webinar

Wednesday, November 20, 2019 @ 12:00 pm - 1:00 pm

Course Number: WL0043 It can be very difficult to quit using tobacco, whether you smoke, dip or chew it. What may seem like a casual, relaxing habit can quickly turn into a serious, expensive addiction that gradually takes a toll on your health. Protect yourself by learning about treatment options and begin the process of quitting today! Webinar Objectives: Describe the effects of tobacco on your health Identify common health problems that can result from tobacco use Identify the benefits of…

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December 2019

How To Be More Engaged at Work: Webinar

Wednesday, December 4, 2019 @ 1:00 pm - 2:00 pm

Course Number: PD0015 There is a difference in being motivated and being engaged in the workplace. Sure, you may be motivated to come to work each day for the paycheck, but are you truly engaged in what you are doing? Stars tend to be internally motivated to begin with, but put that motivation together with truly being engaged in what you do and you have the formula for capturing the most “prizes” the organization has to offer—the most interesting work, the…

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Understanding Depression: Webinar

Thursday, December 5, 2019 @ 3:00 pm - 4:00 pm

Course Number: WL0050 Many people still believe that the emotional symptoms caused by depression are “not real,” and that a person should be able to shake off the symptoms. Because of these inaccurate beliefs, people with depression either may not recognize that they have a treatable disorder or may be discouraged from seeking or staying on treatment due to feelings of shame and stigma. As a result, many people with a depressive illness never seek treatment. But the vast majority, even…

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Emotional Intelligence: Webinar

Tuesday, December 10, 2019 @ 2:00 pm - 3:00 pm

Course Number: PD0021 Implementing discipline over our emotional life is difficult and requires lifelong practice. Being able to choose to act or respond in a particular manner is preferable to re-acting on a consistent basis, yet it is difficult. Enhancing emotional intelligence improves our ability to master our emotional functioning. High emotional intelligence can improve our communications with all others, enhance our perception of satisfaction with ourselves and our lives and increase our productiveness overall. Workshop Objectives: Describe the difference between…

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Managing Holiday Stress: Webinar

Wednesday, December 11, 2019 @ 3:00 pm - 4:00 pm

Course Number: WL0046 The approaching holiday season brings many expectations. Often this makes us feel like we are being pulled in a hundred different directions. There are office parties to attend, family get-togethers to schedule, children’s holiday recitals and gifts to buy. The holidays can be one of the happiest times of the year, yet it can also be one of the most stressful. Maintaining balance and keeping stress from overwhelming you are the keys to an enjoyable holiday season. This…

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