Registering for Professional Development Courses

Organization & Professional Development offers a variety of skills courses for employees. All of our currently available courses are listed in the Course Catalog below.

To register:

  1. Visit connectcarolina.unc.edu
  2. Log in with your UNC ONYEN and password
  3. Select Self Service on the left side of the screen
  4. Under Self Service, click on Training Enrollment

From there, you can search by course name, course number, or date to see all available training programs.

Course Catalog

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Professional Development
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Professional Development

In today’s work world, we often need to work in groups of people who have many differences, and yet are supposed to seamlessly form an effective team. We have all heard the term “teambuilding,” and at one point or another most of us have gone through a teambuilding process, whether we know it or not. But what exactly is teambuilding and how can it be successfully used to help diverse groups work together more effectively? Understanding the main building blocks and development stages of teams can give any group of people the right tools to form a cohesive and productive group.

Workshop Objectives:

  • Describe the seven practices of highly effective teams
  • Identify your own strengths
  • Identify your areas for improvement
  • Describe 10 common team problems
  • Identify what you can do to avoid the 10 most common team problems
  • Identify ways to work effectively with others
  • Describe how conflict forms
  • Describe how individual backgrounds can lead to issues in the workplace
  • Identify ways to adapt based on peoples’ behavior styles

Location: 104 Airport Dr., 1501-A

Wednesday, July 25, 2018

3:00-4:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Whether in your personal or your professional life are you the kind of person that brings out the best in others? Do people shine around you, or do they tend to withdraw, hesitant to show their best? Some people seem to have a knack for challenging, motivating and inspiring their friends, family members and coworkers. In this workshop, you will learn how to do your part to make sure others are at their best around you.

Workshop Objectives:

  • Describe what motivates people
  • Identify the factors that influence peoples’ motivation level
  • Identify how your attitude can be contagious
  • Describe how to exhibit the type of positive thinking that can inspire others
  • Describe how to avoid negative talk, which can bring others down
  • Describe how to provide others with effective feedback that makes a difference
  • Identify when it is/is not appropriate to give feedback
  • Describe the type of phrasing that tends to have the biggest impact

Location: 104 Airport Drive, 1501-A

Tuesday, September 25, 2018
9:00-10:00 a.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Trust is an essential component of successful relationships both at work and in one’s personal life. By establishing yourself as a person in whom others can put their trust, you can position yourself for greater personal happiness and professional success. Earning trust can take time and is not always easy, however. This workshop will describe several practices that help people build personal trust and credibility.

Workshop Objectives:

  • Describe trust as a long-term strategy
  • Identify the difference between trust and persuasiveness
  • Identify the three components of earning trust
  • Describe how empathy can help you earn trust
  • Describe how honesty can help you earn trust
  • Describe how reliability can help you earn trust
  • Identify ways to overcome common trust barriers
  • Describe ways to overcome difficult past experiences
  • Describe ways to overcome fear of getting hurt

Location: Online

Thursday, November 1, 2018
11:00 a.m. – 12:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

When you are faced with change in the workplace, do you reflexively see it as a negative to avoid or as a challenge to be met? What strategies could you use to help find the opportunities that are hidden within change situations? The subtitle of this interactive workshop is “Thriving in Changing Times.”

We will look at our assumptions about change in the workplace and will learn specific approaches to help us thrive in a changing environment. Through the use of scientific models, interactive dialogue, and work on real change situations, we will collectively explore best practices for turning the challenges of a changing workplace into opportunities to excel.

Location: 104 Airport Drive, 1501-A

Wednesday, November 14, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Coaching is a way of helping others learn how to help themselves to achieve extraordinary results, by deepening their learning and improving their performance. Although anyone may attend, the course will focus on the manager’s support of employee development without removing the employee’s responsibility to help themselves and be held accountable.

Coaching emphasizes building strengths and minimizing weaknesses; adversity is reframed as a challenge. Over the course of two mornings, participants will gain a working understanding of coaching, examine a variety of coaching models, learn key coaching skills, enhance self-awareness and listening skills, and practice with peers and others.

Location: 104 Airport Drive, 1501-A

Session 1
Wednesday, October 17 , 2018

8:30 a.m. – 12:30 p.m.

Session 2
Wednesday,October 24, 2018

8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Communication is part of your everyday life, yet the chances are that you have never examined what makes communication more or less effective. From practical conversations with co-workers to how you present yourself to supervisors and customers, learning communication skills is essential to succeeding in the workplace.

This class will provide an introduction to key fundamental skills and attitudes that enable you to stay in dialogue even when it is challenging. You will improve your skills at clarifying your motives, expressing your message to increase understanding, helping others engage in respectful dialogue, listening deeply, and getting a derailed conversation back on track. Skill practice will reinforce these essential tools so that you can apply them with confidence.

Location: 104 Airport Drive, 1501-A

Session 1
Wednesday, June 6, 2018
8:30 a.m. – 12:30 p.m.

Session 2
Thursday, August 23, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Conflict can be a source of anxiety and pain or an opportunity for growth and development. The management of conflict (not its avoidance) is absolutely essential for innovation, diversity, healthy team performance, and organizational effectiveness.

This interactive class presents a variety of skills and approaches that can be used in different situations where conflicts arise. These skills are appropriate for addressing issues between peers, between managers and direct reports, and with customers. You will identify behavioral styles, perceptions, and tools for managing and dealing with conflict. Emphasis will be placed on effective communication skills that help both you and the other person focus on collaborative solutions.

Location: 104 Airport Drive, 1501-A

Wednesday, October 3, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Working with customers can be difficult, frustrating, and exhausting, but it can also be interesting, challenging, and rewarding.  This workshop will cover techniques that will improve the experience customers have with your organization, and will also provide skills to help customer service providers enjoy what they do.

Workshop Objectives:

  • Describe the importance of customer service
  • Apply techniques that enhance the customer’s experience
  • Practice strategies to handle difficult customers
  • Cope with anger and other emotions that make it difficult for employees to deliver good customer service

Location: 104 Airport Drive, 1501-A

Tuesday, October 2, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

In today’s increasingly competitive business climate, there is a need for continuous innovation and value-added solutions. Individuals and organizations alike are discovering that new ideas have become the global currency of the future. Unfortunately, though, as adults, we often limit our thinking and problem solving to fit known patterns and solutions by creating boundaries around our problems and circumstances. Enhancing our creativity can help us break through these boundaries.

Workshop Objectives:

  • Identify the basics of creativity and innovation
  • Describe the benefits of creativity
  • Describe the most common obstacles to creativity
  • Identify the conditions that promote creativity
  • Identify your unique thinking style
  • Describe your specific blocks to creativity
  • Describe how to use the idea matrix to generate creativity
  • Describe the role of humor in creativity
  • Describe ways to overcome obstacles such as fear, unproductive assumptions and beliefs about yourself, and difficulty adopting new perspectives
  • Identify techniques to stretch your imagination and increase overall creativity

Location: 104 Airport Dr., 1501-A

Tuesday, December 4, 2018
3:00 – 4:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Why is interpersonal communication important? Personal success depends on our ability to communicate. Effective human relations depend on our communication skills. Overall, interpersonal communication skills are necessary for understanding and for action. This workshop explores interpersonal skills and techniques necessary for successful interactions.

Workshop Objectives:

  • Identify the characteristics of poor communication
  • Describe your experience with people who do not communicate well
  • Identify the characteristics of effective communication
  • Describe your experience with people you consider excellent communicators
  • Describe the importance of listening
  • Identify barriers to effective listening
  • Describe techniques to overcome those barriers
  • Describe the importance of communicating with whole messages
  • Describe the dangers of contaminated messages
  • Describe the dangers of partial messages

Location: 104 Airport Drive, 1501-A

Tuesday, August 14, 2018
9:00 – 10:00 a.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Why is interpersonal communication important? Personal success depends on our ability to communicate. Effective human relations depend on our communication skills. Overall, interpersonal communication skills are necessary for understanding and for action. This workshop explores interpersonal skills and techniques necessary for successful interactions.

Workshop Objectives:

  • Identify the characteristics of poor communication
  • Describe your experience with people who do not communicate well
  • Identify the characteristics of effective communication
  • Describe your experience with people you consider excellent communicators
  • Describe the importance of listening
  • Identify barriers to effective listening
  • Describe techniques to overcome those barriers
  • Describe the importance of communicating with whole messages
  • Describe the dangers of contaminated messages
  • Describe the dangers of partial messages

Location: Online

Thursday, October 25, 2018
2:00 – 3:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Every action you take (or avoid) is the consequence of a decision; yet the process for arriving at the decision is often not well understood. The end result may be evaluated more than the process of how it was reached, which leaves us unable to change the outcome in the future. In this class you will explore formal decision making processes, as well as the obstacles and biases that can impede your ability to think more clearly. The objective is to provide you with skills and insights you can apply immediately to improve individual and group decision-making.

Location: 104 Airport Drive, 1501-A

Tuesday, November 6, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Implementing discipline over our emotional life is difficult and requires lifelong practice. Being able to choose to act or respond in a particular manner is preferable to re-acting on a consistent basis, yet it is difficult. Enhancing emotional intelligence improves our ability to master our emotional functioning. High emotional intelligence can improve our communications with all others, enhance our perception of satisfaction with ourselves and our lives and increase our productiveness overall.

Workshop Objectives:

  • Describe the difference between intelligence and emotional intelligence
  • Describe the benefits of having emotional intelligence
  • Describe the components of emotional intelligence
  • Identify the function and qualities of emotions
  • Identify ways of assessing your emotional intelligence
  • Describe strategies for improving emotional intelligence
  • Describe how to improve your capacity for emotional self-control through mindfulness meditation, monitoring self-statements and active listening
  • Describe how to accept responsibility for emotions and ways to teach emotional intelligence to children

Location: 104 Airport Drive, 1501-A

Thursday, August 16, 2018
11:00 a.m. – 12:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Implementing discipline over our emotional life is difficult and requires lifelong practice. Being able to choose to act or respond in a particular manner is preferable to re-acting on a consistent basis, yet it is difficult. Enhancing emotional intelligence improves our ability to master our emotional functioning. High emotional intelligence can improve our communications with all others, enhance our perception of satisfaction with ourselves and our lives and increase our productiveness overall.

Workshop Objectives:

  • Describe the difference between intelligence and emotional intelligence
  • Describe the benefits of having emotional intelligence
  • Describe the components of emotional intelligence
  • Identify the function and qualities of emotions
  • Identify ways of assessing your emotional intelligence
  • Describe strategies for improving emotional intelligence
  • Describe how to improve your capacity for emotional self-control through mindfulness meditation, monitoring self-statements and active listening
  • Describe how to accept responsibility for emotions and ways to teach emotional intelligence to children

Location: Online

Thursday, December 6, 2018
1:00  – 2:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Within the University, working with others is a common reality and a necessity. How does an ordinary team transform itself into an extraordinary one? Teams that are effective have an intentional organization, structure, and purpose. Based on the latest research, this class will provide you with the essential, foundational information for building a team that performs with a high degree of competence and interactivity. You will gain insights into setting a mission and vision, the importance of effective communication and managing challenges, and bringing energy and engagement to your team. Plan on an engaging, interactive session filled with practical tools.

Location: 104 Airport Drive, 1501-A

Wednesday, September 26, 2018

8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

There is a difference in being motivated and being engaged in the workplace. Sure, you may be motivated to come to work each day for the paycheck, but are you truly engaged in what you are doing? Stars tend to be internally motivated to begin with, but put that motivation together with truly being engaged in what you do and you have the formula for capturing the most “prizes” the organization has to offer—the most interesting work, the salary increases, promotions and possibly bonuses.

Workshop Objectives:

  • Define “engaged performance:”
  • Enthusiasm for work
  • Implicit contract toward organizational success
  • Investing emotionally (heart and mind) in the work you do
  • Describe steps to increase your engagement including:
  • Evaluate what you have done right
  • Treat your employer right
  • Market yourself
  • Think of yourself as an organizational asset

Location: Online

Thursday, July 31, 2018
1:00 – 2:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

At one time or another, we have all dealt with a difficult person. Whether they are hard to communicate with, acting defensive or just handling a situation inappropriately, interactions with difficult people can affect our confidence, mood and focus. Learning to recognize and cope with common difficult behaviors in ourselves and others can help make difficult encounters much more manageable.

Workshop Objectives:

  • Identify common “difficult” behaviors
  • Describe what motivates most difficult behaviors
  • Identify distinctions between passive, aggressive and passive/aggressive behaviors
  • Identify the positive intent behind many difficult-to-understand behaviors
  • Identify appropriate strategies for dealing with difficult behaviors
  • Describe how to maintain composure when responding to difficult behaviors
  • Describe ways to defuse aggressive acts in the workplace
  • Describe five methods for resolving conflict
  • Identify your favored style
  • Identify tips for improving communication

Location: 104 Airport Dr., 1501-A

Session 1
Tuesday, August 21
9:00-10:00 a.m.

Session 2
Tuesday, November 27
12:00-1:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Receiving criticism is an important and valuable skill. To achieve success in any endeavor we must be able to tolerate critical feedback and learn from it. However, receiving criticism is difficult for most people. Upon receiving criticism, we feel vulnerable, become defensive, and thereby miss opportunities to benefit from feedback. This workshop will help you explore why we become defensive, deliver tips for knowing when your “hot button” has been pushed and how to accept and integrate useful criticism. The training will also instruct though examples and/or role-plays.

Workshop Objectives:

  • Describe why criticism sometimes hurts
  • Identify emotions that get triggered when one is criticized
  • Describe how feedback can feel like an attack on your identity
  • Identify ways to respond effectively to criticism
  • Describe methods used to protect your ego
  • Identify ways to acknowledge that you heard the feedback
  • Describe the types of probing questions you can ask to reap benefits from the criticism

Location: Online

Tuesday, October 16, 2018
2:00 – 3:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

There are conversations in which the stakes are high: asking for a raise, ending a relationship, giving a critical performance review, confronting disrespectful behavior, apologizing or disagreeing within a group. This workshop is about developing the skills to initiate the conversations which most people find difficult, unpleasant and generally avoid. You will learn the practical skills involved in framing a problem without blame or defensiveness and how to keep the conversation productive.

Workshop Objectives:
At the end of this webinar, you will be able to:

  • Describe why arguing never helps
  • Identify the three sides to any difficult conversation and where to begin
  • Describe how to adopt a positive learning stance and think like a mediator
  • Describe the process of separating intent from impact
  • Identify the process of changing blame to contribution
  • Describe ways to acknowledge feelings
  • Describe how to use questions without eliciting defensiveness

Location: Online

Wednesday, November 7, 2018
12:00 – 1:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Sometimes leaders feel like they are speaking a different language than those they are leading. Situational Leadership II®, as developed by Kenneth Blanchard, provides a common language for managers and employees. Learning how to align goals and diagnose development levels will provide information for leaders to adapt their leadership styles. Partnering for performance will help teams and individuals to grow and become competent and committed contributors.

Location: 104 Airport Drive, 1501-A

Session 1
Thursday, September 20, 2018
8:30 a.m. – 12:30 p.m.

Session 2
Tuesday, December 4, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Coworker behaviors, which are different from yours, may seem surprising or confusing at times. You might question their actions and even wonder at times about your own motives. Why do we do some of the things we do?

This interactive class uses the Myers-Briggs Type Indicator (MBTI) to help examine preferred patterns of behaviors in the workplace so that we can better appreciate the diversity of our coworkers.  You will learn the strengths and challenges of different personality types, recognize your own patterns of behavior, and acknowledge the appropriate uses of type at work.

Important Note: Early registration is required. Instructions for taking the free MBTI assessment online will be emailed to each participant two weeks prior to the class. The assessment must be completed within the specified time. Participants who do not complete their assessments on time cannot attend that session but may register for the next available session.

Location: 104 Airport Drive, 1501-A

Session 1
Thursday, June 21, 2018
8:30 a.m. – 12:30 p.m.

Session 2
Wednesday, June 27, 2018
8:30 a.m. – 12:30 p.m.

Session 3
Wednesday, July 11, 2018
8:30 a.m. – 12:30 p.m.

Session 4
Thursday, September 6, 2018
8:30 a.m. – 12:30 p.m.

Session 5
Wednesday, December 5, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Whether you’re managing people, projects, or tasks, workplace conversations can sometimes be challenging. You may be asked to lead individuals and teams, adapt to restructured organizations, assume more responsibility with fewer resources, and address the work-related needs of a diverse workforce. This interactive workshop will help you develop skills for communicating with fellow employees about any topic, regardless of your title in the organization. You will learn and practice techniques and tools for setting expectations, building commitment, coaching for performance, and giving effective feedback.

Location: 104 Airport Drive, 1501-A

Wednesday, October 31, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Designed to improve proficiency in planning, scheduling, budgeting, and controlling projects, this course distinguishes itself from other project management curriculums by addressing project management realities often overlooked:  the critical skills of leadership, communication and team-building. This multidisciplinary approach to managing projects provides a breadth of knowledge and skill that helps participants become efficient and effective project managers.

At the end of the session participants will be able to define the characteristics of a successful project and describe the phases of a project life cycle; recognize and manage the challenges of managing in a functional organization structure versus the project management matrix organization; employ specific techniques to execute each major phase of a project including determining project requirements, planning tools, and project control and evaluation methods, and apply effective leadership behaviors in the project team environment to enhance communication, motivation and trust.

Location: 104 Airport Drive, 1501-A

Monday & Tuesday, August 27 & 28, 2018
8:30 a.m. – 4:30 p.m.

Sponsored by Ray Giemza & Associates

Everyone experiences emotions at work. We get frustrated with bosses giving more work when they don’t understand how much work we already have. We get upset with coworkers who don’t do their jobs, so we cannot do ours. We get angry with irate customers who don’t realize we are only trying to help. We worry about an uncertain future. But with all these emotions, most people don’t think they have anything to do with how they are feeling. They believe their emotions are a result of an external cause. That just is not true.

Workshop Objectives:

  • Identify the nature of emotion
  • Describe the function of emotion
  • Describe how emotions originate from thoughts
  • Identify the ways emotions can sabotage work and relationships
  • Identify ways to taking responsibility for emotions
  • Describe ways to monitor and dispute distorted thinking
  • Describe ways of calming down
  • Use future orientation to avoid impulsive acts
  • Describe how to depersonalize criticism

Location: Online

Wednesday, July 18, 2018
12:00-1:00 p.m.

Sponsored by the Office of Human Resources Organization & Professional Development

Procrastination is rampant in today’s business world. Sure, it’s easy to blame others for your inability to get things done – demanding bosses, or coworkers who interrupt you for help. But be honest, how often is it your own fault? Are you simply putting off doing what will still be in your in-box tomorrow? Do you make statements such as: “I don’t have time to do it,” “It makes sense to do the smaller tasks first to get them out of the way,” “Once I get more energy, I can really focus on this?” If so, there’s a strong possibility that you have fallen into the “Procrastination Trap.”

Pushing important tasks and projects off until later can cause emotional anguish and keep you from accomplishing professional and personal goals. This workshop will provide you with techniques and strategies to overcome procrastination in your work and personal life.

Workshop Objectives:

  • Identify what procrastination really is
  • Describe the difference between procrastination and prioritization
  • Describe the reasons people tend to procrastinate
  • Identify when lack of commitment plays a part
  • Describe how fear can cause procrastination
  • Identify when something is considered a low priority
  • Describe the importance of having enough information
  • Identify times when you are just not interested in doing something
  • Describe how to assign priorities effectively
  • Identify criteria you can use to effectively prioritize tasks

Location: Online

Thursday, December 13
9:00-10:00 a.m.

Sponsored by UNC Human Resources Organization & Professional Development

Note: The class is appropriate for team leaders, team members, and whole teams.

Comprised of individuals brought together for a specific purpose, teams face a variety of challenges. How does your team perform Is it prepared to invest the time and energy required to be a successful team Great teams don t happen by accident; they take form through good intentions, deliberate effort and persistent collaboration. Fully functional teams develop trust, manage conflict, generate commitment, instill accountability and produce results.

By the end of this class, you will understand the importance of each skill set and how to use tools and exercises to face the challenges of team work, as suggested by Patrick Lencioni in his bestselling book, The Five Dysfunctions of a Team.

Location104 Airport Drive, 1501-A

Wednesday, November 28, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by UNC Human Resources Organization & Professional Development

Do your PowerPoint presentations look like they are from 1996? Do you find that your visual aides don’t actually aid in the retention of information from your presentation? In our visually-driven, modern society, presenters need to make sure their presentation slides not only keep up with current design but also use theories such as neuroscience, color theory and cognitive processing to enhance the learning experience. You don’t need to be a graphic designer to design engaging presentations. Participants will learn basic graphic design principles, PowerPoint tips and methods to enhance your message rather than compete with it. **Must have a knowledge of PowerPoint.

Location: 104 Airport Dive, 1501-D

Session 1
Thursday, August 16, 2018
8:30 – 11:30 a.m.

Session 2
Thursday, November 8, 2018
8:30 – 11:30 a.m.

 

Sponsored by UNC Human Resources Organization & Professional Development

Life at work is naturally full of challenges which can lead to headaches, sleep disturbances, anxiety, and high blood pressure. Stress management teaches you the skills to relax naturally and to stay focused on healthy responses. You will be introduced to a variety of practices for increased resourcefulness such as noticing your thoughts without judgment, breathing through your emotions, and gentle stretching for home and office. You get to choose which collection of tools will fit your needs. You may not be able to avoid stress, but you can choose more effective ways to manage it.

Location: 104 Airport Dive, 1501-C

Tuesday, August 28, 2018
8:30 – 11:00 a.m.

Sponsored by UNC Human Resources Organization & Professional Development

When the words ‘business’ and ‘writing’ come together, the word ‘art’ probably does not come to mind. Business Writing, however, is an art. It takes skill, technique, and even a sprinkling of virtuosity to write well for business. Good business writing covers a spectrum of abilities—ranging from having fundamental writing skills, a flair for the written word that can engage most readers, and the ability to convey complex ideas and technical information to a targeted audience.

The Art of Business Writing will present simple, easy-to-use, and practical strategies to become comfortable with writing for work, present ideas in a variety of written formats, doing your homework before writing (research), editing, and producing a polished product of your writing for work.

Location: 104 Airport Drive, 1501-C

Tuesday & Thursday, September 25 & 27, 2018
8:30-11:00 a.m.

Sponsored by Continuous Improvement & Staff Development (A Division of Finance & Operations)

There is no mystery about managing time. Everyone has 24 hours each day and 168 hours each week to eat, sleep, work, relax, exercise, spend quality time with loved ones, etc. There is nothing magical about getting the most from these hours. Developing organization skills, understanding the demands on our time, and uncovering the time-wasting patterns we perpetuate are some of the ways we begin to incorporate the pieces of our lives into a flow that works.

This course is a personalized approach to managing a schedule. Participants will apply their own specific time management problems to methods that allow teams and workgroups to become more efficient and better at prioritization and accountability. Participants will learn many easy-to-implement ideas to improve the flow of their work lives, examine group dynamics that help or hinder efficiency, and explore practical solutions to problems.

Location: 104 Airport Dive, 1501-A

Tuesday, November 13, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by UNC Human Resources Organization & Professional Development

Work, family and personal life responsibilities can feel overwhelming, and it sometimes seems as if a 24-hour day simply isn’t long enough to get everything done. Unfortunately, no one has yet found a way to add a 25th hour to the day, so we are all forced to do the best with the time we have. By following the principles discussed in this workshop, you may still never get everything done, but you should feel more in control of your very busy life.

Workshop Objectives

  • Describe how to change “negative self-talk” as it relates to your time
  • Identify ways of thinking that can make your time management problems worse
  • Identify ways of thinking that put you in greater control of your day
  • Identify where you spend your time currently
  • Identify any “time wasters” that exist in your life today
  • Describe how you can replace the time wasters with more productive activities.
  • Describe how prioritization principles can be applied to your day and your life
  • Identify the relative importance of tasks and responsibilities that are making you feel overwhelmed
  • Identify the relative urgency of tasks and responsibilities that are making you feel overwhelmed
  • Describe other ways to prioritize your tasks and responsibilities
  • Describe the impact of procrastination
  • Identify what constitutes procrastinatio
  • Describe tips for overcoming procrastination

Location: Online

Wednesday, November 14, 2018
10:00 – 11:00 a.m.

Sponsored by UNC Human Resources Organization & Professional Development

It seems that more than ever, people are living busy, chaotic lives that often leave them feeling overwhelmed and out of control. Between work, parental responsibilities, community involvement, exercise, hobbies, friendships, family responsibilities and more, sometimes it feels as if keeping track of it all is just impossible.

Fortunately, there are many tools available to help people gain control, though sometimes sorting through what’s available can add what seems like even more chaos to life. Smartphones, day planners, alarms, e-mail systems, priority grids, voice mail systems, note pads, to-do lists, contact lists, address books, folders, file cabinets and more. The purpose of this lunch-and-learn is to help you sort through the tools available to help you organize your life, and pick the ones that will work for you.

Workshop Objectives:

  • Describe tools for managing appointments
  • Identify advantages and challenges of various calendaring systems
  • Describe electronic and paper-based calendaring methods
  • Describe tools for organizing tasks and responsibilities
  • Identify best practices for creating to-do lists
  • Describe how priority grids can be used
  • Describe how to create priority grids
  • Identify ways to make sure “mission critical” things don’t get lost in the chaos
  • Describe how alarms, post-it notes and other tools can help you make sure that your most critical responsibilities are met
  • Use smartphones and other technology in ways that can help

Location: Online

Tuesday, September 18, 2018
12:00-1:00 p.m.

Sponsored by UNC Human Resources Organization & Professional Development

Whether they take place in the workplace or in one’s personal life, conflicts are inevitable; however, that does not mean that they must always be damaging. When emotions are understood and reason is used to handle conflict, the result can actually be strengthened relationships rather than damaged ones. This workshop discusses how you can replace pure emotion with rational decision-making when dealing with conflict.

Workshop Objectives:

  • Identify the potential outcomes of conflict:
  • Describe what happens when conflict is handled poorly.
  • Describe what happens when conflict is handled well.
  • Identify your conflict management style:
  • Describe the five conflict resolution style
  • Describe the contexts for which each style is appropriate
  • Describe the most effective methods for handling conflict:
  • Describe the importance of self-monitoring
  • Describe the process of identifying motives
  • Identify methods for communicating feelings appropriately

Location: 104 Airport Dr., 1501-A

Thursday, September 13, 2018
12:00 – 1:00 p.m.

Sponsored by UNC Human Resources Organization & Professional Development

NOTE: This class is a prerequisite for Train the Trainer

Imagine delivering a presentation with ease, success, and enjoyment. Yes, but… Where do you begin? How do you clearly communicate your message? How can you address nervousness? This course provides practical tools to handle these questions and many others. Upon completing this program, participants will be able to prepare a presentation by identifying clear goals and objectives, research and organize content effectively; gain tools to effectively interact with an audience; identify methods to improve public speaking skills; and improve their presentation skills through self-evaluation and evaluation of other presenters.

*Participants are required to present on the second day and have the choice of 8:30-12:30 or 1-4:30.

Location: 104 Airport Drive, 1501-A

Session 1
Thursdays, June 7 & 14, 2018
8:30 a.m. – 12:30 p.m. & 8:30 a.m. – 4:30 p.m.

Session 2
Thursdays, July 12 & 19, 2018
8:30 a.m. – 12:30 p.m. & 8:30 a.m. – 4:30 p.m.

Session 3
Thursdays, October 11 &18, 2018
8:30 a.m. – 12:30 p.m. & 8:30 a.m. – 4:30 p.m.

Sponsored by UNC Human Resources Organization & Professional Development

Goal setting gives you long-term vision and short-term motivation. The process of setting goals allows you to choose where you want to go in your personal life as well as your professional career. A life without goals is like a road trip without a map. By knowing exactly what you want to achieve, you are less likely to get lost, and you will be happier and less frustrated along the way.

Workshop Objectives:

  • Define what goals mean to you
  • Identify the specificity that differentiates goals from wishes or dreams
  • Identify the reasons goals sometimes fail
  • Describe how you can overcome common pitfalls
  • Describe how to write your goals effectively
  • Identify how to use a goal-setting worksheet
  • Describe your action plan for keeping to your goals

Location: Online

Wednesday, August 8, 2018
9:00-10:00 a.m.

Sponsored by UNC Human Resources Organization & Professional Development


HR Policies & Procedures

This session is designed to provide an overview of the ADA and ADAAA. It will also help remove negative stereotypes regarding employees with disabilities and separate ADA myths from facts. It highlights the need for us to appreciate the Ability in disability.   It will also increase awareness of the University’s Reasonable Accommodations in Employment Policy, and familiarize employees and supervisors with both their responsibilities and available resources.

Location: 104 Airport Drive, 1501-C

Session 1
Wednesday, June 6, 2018
9:00 a.m. – 12:00 p.m.

Session 2
Wednesday, September 12, 2018
9:00 a.m. – 12:00 p.m.

Session 3
Wednesday, December 5, 2018
9:00 a.m. – 12:00 p.m.

Sponsored by the Equal Opportunity and Compliance Office

Let us help you revise your policies in an easy and hands-on training designed to achieve greater transparency, accountability, and uniformity across the university.  Our staff will provide an overview of the new Policy on Policies and step-by-step guidance on how to use the new policy template. This class will be beneficial for any university staff member responsible for formulating new policies and revising existing policies.

Location: 104 Airport Dr., Room 1501-C

Session 1
Thursday, June 7, 2018
10:30 a.m. – 12:00 p.m.

Session 2
Wednesday, August 15, 2018
9:00 – 10:30 a.m.

Sponsored by the Office of Ethics Education & Policy Management (Office of the Chancellor)

This class is designed for HR Representatives and Faculty Mentors in departments with postdoctoral scholars. This program goes over the recruitment and hiring process for Postdoctoral employees as well as basic human resources issues surrounding these employees. Discussion will center on new hire and onboarding requirements, postdoc benefits, employee relations concern, general best practices for postdoc HR issues, recent changes to postdoctoral policies, and other services provided by the Office of Postdoctoral Affairs.

Location: 104 Airport Dr., Room 1501-C

Session 1
Wednesday, August 8, 2018
10:00 a.m. -12:00 p.m.

Session 2
Wednesday, October 10, 2018
2:00 – 4:00 p.m.

Session 3
Wednesday, December 5, 2018
1:30 – 3:30 p.m.

Sponsored by the Office of the Vice Chancellor for Research

LawLogix electronic I-9 system training for HR Representatives and others who manage the Form I-9 process.

Location: 104 Airport Drive, 1501-D

Session 1
June 20, 2018
2:00 – 3:30 p.m.

Session 2
Thursday, July 19, 2018
9:00 – 11:00 a.m.

Session 3
Thursday, Aug. 9, 2018

2:00-4:00 p.m.

Session 4
Wednesday, Sept. 19, 2018
9:00 – 11:00 a.m.

Session 5
Tuesday, Oct. 23, 2018

2:00-4:00 p.m.

Session 6 
Thursday, Nov. 15, 2018

9:00 – 11:00 a.m.

Session 7
Wednesday, Dec. 12, 2018
2:00 – 4:00 p.m.

Sponsored by Staffing Support Services

Want to learn how to help your work unit become more economically, environmentally and socially responsible? Join us at our interactive training, Making the Workplace More Sustainable.

Participants will learn about sustainability goals and initiatives at UNC, including Chancellor Folt’s Three Zeros Environmental Initiative to achieve water neutrality, zero waste, and greenhouse gas neutrality. Learn how to host green events, and gain familiarity with a Workplace Sustainability Assessment tool developed specifically for Carolina. The assessment tool helps people identify, measure, and promote UNC-specific opportunities related to sustainable purchasing; energy; transportation; water; waste reduction, recycling and reuse; food and events; and health and wellness.

(Register through Connect Carolina under “Workplace Sustainability 1.”)

Questions?
Call the Sustainability Office at 919-843-5295 or email Amy Armbruster.

Location: 104 Airport Drive, 1501-C

Tuesday & Thursday, October 9 & 11
9:00 a.m. – 1:00 p.m.

Sponsored by the Sustainability Office and the Office of Waste Reduction and Recycling

This course will provide information on the SHRA Career Banding structure, writing position descriptions, managing position attributes, understanding pay rules and ranges, making pay decisions, applying wage/hour regulations, evaluating employee competencies, and completing associated forms and documentation. Recommended primarily for HR Officers and HR Representatives.

104 Airport Drive, 1501-A

Thursday, November 8, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by OHR Classification & Compensation

This training will provide an overview of the Family & Medical Leave Act (FMLA) and the University’s own FMLA policy and practices. Participants will learn how to recognize an employee’s need for FMLA leave, how to talk to them about FMLA leave, and when to direct them to OHR Benefits & Leave Administration for guidance. Participants will gain an understanding of the employee’s, departments, and Leave Administration’s roles and responsibilities throughout the FMLA leave process.

Intended Audience: Managers, supervisors, and departmental HR Representatives

Location: 104 Airport Drive, 1501-A

Monday, June 4, 2018
8:30 – 9:30 a.m.

Sponsored by UNC Human Resources Benefits & Leave Administration

Performance Management and Disciplinary Process course is a 3-day class that explores the new SHRA Performance Management System, the SHRA Disciplinary Process, as well as, the SHRA Grievance Process.  In addition to learning all aspects of the policies, participants will practice setting work expectations and individual goal creation, as well as analyzing and discussing multiple case studies.  This course is designed for employees that manage SHRA employees and those preparing to take the next step into management.

Location: 104 Airport Dive, 1501-A

Monday, Wednesday, & Friday, June 11, 13, 15, 2018
8:30 a.m. – 12:30 p.m.

Sponsored by OHR Employee & Management Relations

Are your filing cabinets and hard drives cluttered with old records? Have you recently been tasked with managing documents for your team, but feel uncertain where to begin?

Join us for Records Management 101 to learn about the basics of records management for digital and paper records. We will discuss important policies that govern the retention of records at UNC, the legal ramifications of records management, and provide tips on using the General Records Retention and Disposition Schedule to more efficiently organize and dispose of records.  

Session 1
Wednesday, September 19, 2018
9:00-10:30 a.m.Location: 104 Airport Drive, 1501-A

Session 2
Wednesday, December 5, 2018
1:00-2:30 p.m. Location: Special Collections Learning Center, Rm 504, Wilson Library

Sponsored by University Archives

A hands-on, interactive program for managers on understanding the policies and procedures for hiring permanent SHRA employees, including posting requirements, targeted recruitment, screening applications, candidate interviews, final selection, salary offers, criminal conviction and reference checks, credentials verification, and probationary periods.

Location: 104 Airport Dive, 1501-C

Session 1
Thursday, July 19, 2018
8:30 a.m. – 4:30 p.m.

Session 2
Thursday, November 15, 2018

8:30 a.m. – 4:30 p.m.

Sponsored by OHR Employment & Staffing


Work-Life & Wellness

*Note: Your supervisor will not receive a copy of your email confirmation upon your initial enrollment for these classes.

Although most people think estate planning is for just the elderly, it is actually important everyone else, too—especially for those with minor children, substantial assets or unusual circumstances. Estate planning can allow one to make decisions on who receives his or her estate, make arrangements for disability, medical care and guardianship for minor children. Properly done, estate planning can remove many burdens from surviving family members during a stressful time.

Workshop Objectives:

  • Define estate planning
  • Describe the most common goals in the estate planning process
  • Identify important tools used in estate planning, such as wills, trusts, advance directives and more
  • Describe the tax implications of estate planning
  • Identify who is responsible for paying estate taxes
  • Describe the taxes involved in the settlement of an estate
  • Identify key action steps
  • Describe financial and other steps to take to plan your estate

Location: 104 Airport Drive, 1501-A

Wednesday, September 12, 2018
12:00-1:00 p.m.

Sponsored by UNC Work-Life and Wellness

Although most people think estate planning is for just the elderly, it is actually important everyone else, too—especially for those with minor children, substantial assets or unusual circumstances. Estate planning can allow one to make decisions on who receives his or her estate, make arrangements for disability, medical care and guardianship for minor children. Properly done, estate planning can remove many burdens from surviving family members during a stressful time.

Workshop Objectives:

  • Define estate planning
  • Describe the most common goals in the estate planning process
  • Identify important tools used in estate planning, such as wills, trusts, advance directives and more
  • Describe the tax implications of estate planning
  • Identify who is responsible for paying estate taxes
  • Describe the taxes involved in the settlement of an estate
  • Identify key action steps
  • Describe financial and other steps to take to plan your estate

Location: Online

Wednesday, September 12, 2018
3:00-4:00 p.m.

Sponsored by UNC Work-Life and Wellness

Don’t let the idea that healthy food is expensive keep you from eating a balanced diet. Take time to learn strategies to enjoy healthy, nutritious foods while staying in your budget.

Workshop Objectives:

  • Identify barriers in your life that may prevent you from purchasing nutritious foods
  • Understand ways to increase the servings of fruits and vegetables in your diet
  • Strategize meal preparation to ensure meals come together quickly during the busy week
  • Limit food waste

Location: Online

Monday, November 5, 2018
12:00 – 1:00 p.m.

Sponsored by UNC Office of Human Resources Work-Life & Wellness

Evidence supports the many benefits of creative play for children. In this session we will take a closer look at how creative play benefits children in their cognitive, social and emotional development, as well as contributes to adults stress relief, self-esteem and problem solving skills. Creative play also furthers the bond between parents and children.

Workshop Objectives:

  • Understand how creative play impacts children’s cognitive, social and emotional development
  • Learn how creative play can foster a stronger relationship between parents and children
  • Discover ways that you can engage in creative play with children of all ages
  • Recognize the power of creative play in stress reduction and mental flexibility for adults

Location: Online

Wednesday, August 29, 2018
3:00-4:00 p.m.

Sponsored by UNC OHR Work-Life & Wellness

Always on the go? Don’t let your busy schedule damage your diet. Learn how to plan ahead and improve your eating habits wherever you are.

Workshop Objectives:

  • Understand the benefits of good nutrition on your body and mind
  • Learn how to plan ahead for healthy meal options on the go
  • Improve menu-reading skills to identify healthy choices
  • Identify healthy snacks to keep on hand

Location: Online

Wednesday, September 5, 2018
3:00-4:00 p.m.

Sponsored by UNC OHR Work-Life & Wellness

This half-day retirement workshop provides information on when employees are eligible to retire, how to calculate their payment and what other benefits are available in retirement. This workshop is ideal for employees who are considering retirement and want to explore their options. A member of the Social Security Administration Office of Communications team will cover all you need to know about your future Social Security benefits

Location:  104 Airport Dr., 1501-A

Tuesday, August 7, 2018

9:00 a.m. – 12:00 p.m.

Sponsored by UNC Human Resources Benefits & Leave Administration

A one-hour lunch and learn. SHIIP – Seniors’ Health Insurance Information Program will present information regarding Medicare and Social Security. They provide information and services to people compare Medicare Plans and information for people on Medicare with limited income and assets, as well as long-term care insurance information for comparisons.

Location: 104 Airport Drive, 1501-A

Thursday, August 9, 2018
12:00 – 1:00 p.m.

Sponsored by UNC Human Resources Benefits & Leave Administration

When we are at a crossroads, we often face ambivalence regarding the direction we should take. Common life challenges include: Should I attend college and, if so, where? Should I get married? Do I want children? Should I move? Should I get a divorce? Some people are able to make decisions without being bogged down by uncertainty. They make them quickly and with minimal anxiety over whether or not they made the wrong choice.

For others, these decisions are filled with angst and can leave them feeling stuck. This session will provide helpful strategies to get unstuck. We will look at the purpose of ambivalence and how to move through it, along with tips for effective decision-making. By the end of this course, you will have a better grasp of how to navigate life’s big decisions.

Workshop Objectives:

  • Have a better understanding of our internal desires and the effect they have on our decision-making
  • Recognize how faulty thinking that can lead to poor decision-making
  • Understand personality traits that make decision-making more difficult
  • Understand the purpose of ambivalence
  • Have a strong understanding of the key steps of effective decision-making
  • Have a set of life tools to help with navigating life’s big decisions

Location: Online

Wednesday, October 10, 2018
3:00 – 4:00 p.m.

Sponsored by UNC OHR Work-Life & Wellness

Due to the upheaval in the housing market over the past few years many new realities of home ownership have appeared. These realities include changes in the types of home loans that are now available. It also includes more properties that are now bank-owned or under water which has changed how some interested buyers now view these types of properties.

Potential buyers also need to recognize the importance of having their finances in order prior to applying for a home loan and understand how potential lenders now perceive what is considered good credit. Understanding the new realities is critical in making an informed decision in today’s environment.

Workshop Objectives:

  • Understand how lending standards have changed
  • Know what types of loan options now exist
  • Have a clearer understanding about the pros and cons of various types of properties available for purchase
  • Recognize how to improve your finances and credit to increase the possibility qualifying for a loan

Location: 104 Airport Drive, 1501-A

Wednesday, October 17, 2018
3:00 – 4:00 p.m.

Sponsored by UNC OHR Work-Life & Wellness

Do you let negative thoughts impact your whole day? Maybe you had thoughts like, “I’m such a jerk,” or, “All we do is fight,” after fighting with a significant other. Statements like these are common reactions to scenarios in our lives, but they are inaccurate and distort the way we see ourselves and the world around us.

This session will examine the 10 Cognitive Distortions and how they affect our mood and create faulty beliefs. Through examining these distortions, you will be able to identify ways to challenge negative thoughts and limit the impact they have on our lives.

Workshop Objectives:

  • Identify negative thinking through the lens of the 10 Cognitive Distortions
  • Identify when you are engaging in distorted thinking
  • Engage in practical exercises to help combat negative thinking
  • Gain a better understanding of how to limit our negative thoughts

Location: Online

Monday, November 12
3:00 – 4:00 p.m.

Sponsored by UNC OHR Work-Life & Wellness

In difficult economic times, many people are struggling to just keep up with monthly bills, let alone make progress on debt repayment. What suffers most is contributing to savings and investing goals. This session will focus on developing financial plans and strategies to address the dual goals of having a plan for paying off debt, while also contributing to building personal wealth.

This session covers the basics (or essentials) of each area and describes practical techniques that can help you to formulate your own plan to manage your personal finances to organize a sensible debt repayment plan without sacrificing other financial goals.

Workshop Objectives:

  • Recognize the importance of a practical debt repayment strategy
  • Understand the importance of setting and tracking short- and long-term financial goals
  • Learn how to set milestones to address debt repayment and savings
  • Be able to prioritize most effective use of disposable income
  • Differentiate between saving and investing and when each makes sense

Location: Online

Wednesday, September 26, 2018
3:00 – 4:00 p.m.

Sponsored by UNC OHR Work-Life & Wellness

In difficult economic times, many people are struggling to just keep up with monthly bills, let alone make progress on debt repayment. What suffers most is contributing to savings and investing goals. This session will focus on developing financial plans and strategies to address the dual goals of having a plan for paying off debt, while also contributing to building personal wealth.

This session covers the basics (or essentials) of each area and describes practical techniques that can help you to formulate your own plan to manage your personal finances to organize a sensible debt repayment plan without sacrificing other financial goals.

Workshop Objectives:

  • Recognize the importance of a practical debt repayment strategy
  • Understand the importance of setting and tracking short- and long-term financial goals
  • Learn how to set milestones to address debt repayment and savings
  • Be able to prioritize most effective use of disposable income
  • Differentiate between saving and investing and when each makes sense

Location: 104 Airport Drive, 1501-A

Wednesday, September 19, 2018
12:00 – 1:00 p.m.

Sponsored by UNC OHR Work-Life & Wellness

Longer hours, increased responsibilities, constant change, accelerated pace of business, intensified pressure…But this doesn’t mean you can’t have fun and enjoy your work. This workshop will help you not only to survive but also thrive in today’s high-pressure world. By unleashing your energy, igniting your enthusiasm and finding fun in your job, you’re sure to maximize your work performance and even enjoy it!

Workshop Objectives:

  • Understand what causes fluctuations in energy level
  • Identify how to change what causes the stress that lowers your energy
  • Identify how to change your mind set about stress and your energy level
  • Understand three keys to raising your energy level
  • Learn how to add commitment, challenge, and control to your life
  • Recognize the characteristics of your energy zones
  • Identify the high energy and anxiety zones
  • Identify ways to add fun to your workday

Location: 104 Airport Drive, 1501-A

Wednesday, December 12, 2018
12:00 – 1:00 p.m. 

Sponsored by UNC OHR Work-Life & Wellness

This session covers the essential core concepts of financial literacy and describes practical skills needed to manage personal finances. Core concepts:

  1. Earning
  2. Spending
  3. Saving
  4. Borrowing
  5. Protecting against risk

Workshop Objectives:

  • Understand your paycheck in detail, including benefits and taxes
  • Develop a spending plan, track spending habits, develop a strategy to live within your means
  • Define a savings plan, understand different financial accounts, and the risk associated with savings and investments
  • Understand the cost of borrowing and how to secure the best types of credit
  • Recognize the need to protect against risk and how to protect your identity against possible fraud

Location: 104 Airport Drive, 1501-A

Wednesday, October 3, 2018
3:00-4:00 p.m.

Sponsored by UNC OHR Work-Life & Wellness

Most of us reach a point in life when parents or elderly relatives begin to require more attention and time, and sometimes, our financial support as well. Caring for an older person can be complicated and few of us are trained for the many aspects of that care. Providing care for an elder is a very personal matter. No two situations are the same and there are no simple solutions.

Balancing work, family and care-giving responsibilities can present some challenges. This workshop provides an overview of information to help you cope with your personal life while dealing with elder’s needs.

Workshop Objectives:

  • Identify the challenges people in the sandwich generation face
  • Describe work-life balance challenges
  • Describe emotional issues
  • Identify ways to cope with the stress of the sandwich generation
  • List ways to find time for yourself
  • Describe the importance of taking care of your health
  • Describe ways to make sure your life is well organized
  • Identify ways to ask for help
  • Determine who else can be involved in care
  • Describe how to create a task list for elder care
  • List outside resources that can help

Location: 104 Airport Drive, 1501-A

Wednesday, December 19
12:00 – 1:00 p.m.

Sponsored by UNC OHR Work-Life & Wellness

Most of us reach a point in life when parents or elderly relatives begin to require more attention and time, and sometimes, our financial support as well. Caring for an older person can be complicated and few of us are trained for the many aspects of that care. Providing care for an elder is a very personal matter. No two situations are the same and there are no simple solutions.

Balancing work, family and care-giving responsibilities can present some challenges. This workshop provides an overview of information to help you cope with your personal life while dealing with elder’s needs.

Workshop Objectives:

  • Identify the challenges people in the sandwich generation face
  • Describe work-life balance challenges
  • Describe emotional issues
  • Identify ways to cope with the stress of the sandwich generation
  • List ways to find time for yourself
  • Describe the importance of taking care of your health
  • Describe ways to make sure your life is well organized
  • Identify ways to ask for help
  • Determine who else can be involved in care
  • Describe how to create a task list for elder care
  • List outside resources that can help

Location: 104 Airport Drive, 1501-A

Wednesday, December 19
3:00 – 4:00 p.m.

Sponsored by UNC OHR Work-Life & Wellness